Charleston Residence (Official)
104 Village Road T0L 1E0 Lake Louise, AB, Canada

ATTN: All tenants RE: Fire alarm test Dear tenants, please be advised that the Charleston fire alarm will be tested this Sunday, June 21st at 10am. You will not have to evacuate the building.... Thank you for your understanding, Housing Department

ATTN: All Tenants RE: Email Distribution List and COVID-19 Safety Policy Please check your emails! ... The Housing Department has started an email distribution list for all current Charleston residents in an effort to get information out to tenants in a faster, more efficient, paper-saving manner. Urgent and/or legal notices will still be issued in paper format in addition to electronic format. Attached to the first email is a copy of the Charleston Residence COVID-19 Safety Policy. Please read it thoroughly and contact the Housing Office with any questions or concerns. A signature page will be distributed in paper format to all current tenants this evening - Please sign and return this page to the Housing Office as soon as possible. Thank you for your cooperation, The Housing Department

ATTN: All Tenants RE: Internet Outage - Tonight at Midnight Dear Tenants, ... Please be advised that there will be a full internet outage starting at midnight tonight that is expected to last 2.5hrs, but could last up to 6hrs. Our internet provider has experienced a hardware failure and has to perform repairs during this time. Please note that while we apologize for this inconvenience, it is entirely out of the control of LLSR. Thank you, The Housing Department

ATTN: All Tenants RE: Red Skip Bin Dear Tenants,... Please be reminded (again) that the red skip bin in the parking lot near the backside courtyard IS NOT FOR HOUSEHOLD GARBAGE. This is for industrial use only and you should not be putting anything in it. 100% of household garbage MUST be put in the bear-proof green bins. There are grizzlies walking around town - please ensure that absolutely no attractants are being left outside, or put in the red bin. If you require any additional clarification, please do not hesitate to contact the Housing Office. Thank you for you cooperation, The Housing Department

ATTN: CHARLESTON TENANTS RE: WATER SHUT-OFF Dear Tenants,... Please be advised that Building Maintenance will be shutting off the water in the Charleston Residence tomorrow, April 16th, 2020 at 10:00am to perform repairs. Please anticipate that the water will be off until 2:00pm, but BM will try to keep the outage as short as possible. If you have any questions or concerns, please contact the Housing Office. Thank you for your cooperation, The Housing Team

ATTN: ALL TENANTS Please note that the Housing office and Co-op will be closing today at 12:00pm today. If you need anything, please be sure to come down in advance of noon.

ATTN: ALL TENANTS RE: LAWS REQUIRING SOCIAL DISTANCE Dear Tenants, ... It has been noted that not everyone is taking social distancing measures seriously. Please read the below from our RCMP detachment in Lake Louise - It will give you all the information you need about the consequences of ignoring the new social distancing laws. YOU CAN BE FINED VERY SEVERELY - PLEASE TAKE THIS SERIOUSLY. "Lake Louise RCMP Of late, Ministerial Orders from the Chief Medical Officer under the Public Health Act have come into affect. These include the order preventing gatherings of 15 people or more, and social distancing of 6 feet. Section 73(1) PHA, Individual contravening order of medical officer of health creates offence section for police to enforce the following order: o Gatherings in excess of 15 people (both indoor and outdoor) o People must maintain a distance of 2 metres whether gathering indoors or outdoors o Members of the same household are exempt when gathering. Alberta Provincial Offence Procedure Act Procedures Regulation Part 19.01 sets out a specified penalty of $1,000 for an offence contradicting this act ($1,200 with victim surcharge) For continuous offences or repetition of offences, RCMP have the discretion to issue a summons and send offenders straight to court. Courts can then impose a fine of $100,000 for a first offence and $500,000 for subsequent offences. In short, the fines for violating this act are quite severe. The Lake Louise RCMP have no desire to levy these types of fines against anyone, and ask that people take the orders seriously. Not only will this help avoid any fine situations, but more importantly improve the chances of Lake Louise remaining COVID-free. Alberta health has asked that if anyone wishes to report situations where these orders are not being followed, that online reporting at https://ephisahs.microsoftcrmportals.com/create-case/. Alberta Health can also be contacted at (403)943-2288 to report, however this line is only active during regular business hours. Reported incidences will then be forwarded to the Local Health Inspector, who may request RCMP assistance. Short of that, RCMP may be contacted to deal with any real time infractions. These are serious times, which have obviously invoked serious measures. For the benefit of all, please abide by these orders. We know that it is tough for everyone, however if we all do our best with this, we will all be safer in the long run. Thank you. Sgt G Walker Lake Louise RCMP" If you have any questions or concerns, please do not hesitate to contact the Housing Department. Thank you for your cooperation, The Housing Team

ATTN: Everyone with a vehicle RE: Plowing tomorrow April 7th Dear tenants, tomorrow, Tuesday April 7th is the day! The Charleston parking lot is getting plowed. Please get the shovel out now and make sure you can move your vehicle for tomorrow.... Thank you for your cooperation.

ATTN: ALL TENANTS RE: SOCIAL DISTANCING POLICIES IN EFFECT Dear Charleston Residents,... In response to the current climate and in an effort to try and keep CoVID-19 from entering our residence and town, we are instituting the following policies - effective immediately: A ZERO GUEST POLICY is now in effect for the Charleston Residence. Everyone has the responsibility to take action in reducing our community's exposure to this virus, and eliminating unnecessary visitors to our homes is a logical place to start. If you wish to see your friends from other areas, or other businesses in town, do it in the ample outdoor space that we are lucky to have as residents of Banff National Park. It is of upmost importance that everyone is heeding the social distancing measures recommended by major heath organizations. Keep your distance, wash your hands, and use the hand sanitizing stations provided every time you enter the building. The COMMON ROOM in Charleston Residence is now closed until further notice. Congregations of groups of people larger than 5 are highly discouraged, and again, if you want to socialize do it outside - go for a walk to the river - just keep your distance. Please be reminded that you all live in a shared space in some capacity, and it is only fair that everyone do their part to reduce exposure. Being unafraid of being sick is not an excuse to ignore these directives; There are members of our community that are much more vulnerable than you are and it is paramount you make an effort to protect them, even if you feel you do not require protection. If you have any questions or concerns, please do not hesitate to contact the Housing Office. Your cooperation is appreciated as we work through these hard times together. The Housing Team

ATTN: All Tenants RE: Employment Insurance Dear Tenants,... Many of you have still not communicated to the Housing Office what your plans are for the immediate future - please make this a priority. For those of you on working visas that have made plans banking on collecting employment insurance (EI) for financial stability, please ensure you know whether or not you are eligible to collect. Please be advised that you are required to have worked for 420 - 700 hours (depending on circumstances) to qualify to collect. Add up the hours on your pay stubs and use the links below to get more information on your eligibility to collect. Please make responsible, informed decisions and please communicate those decisions to Housing. If you need assistance or insight, please do not hesitate to come and speak to us. The Housing Team https://www.canada.ca//ei/ei-regular-bene/eligibility.html https://banff.ca/covidhelp#Essential

Dear Residents of LLSR Staff Accommodation, These are confusing and unprecedented times. This post is intended to help guide you in your decision on what to do now that the resort has closed for the season. At this time, we encourage seasonal staff with families abroad to go home and be with them while you can. Public health authorities are indicating that travel restrictions are only going to increase.... For those of you who have their sights set on summer employment at LLSR, going home does not have to be the end of that pursuit - you can always come back. LLSR is aiming to open for summer operations on June 19th, 2020, should the circumstances permit us to do so. If circumstances change for the better, borders should be open and travel permitted - allowing you to return when continuation of operations can be confirmed. For those of you who are considering or wanting to stay here and wait it out to pursue summer employment, please carefully consider the following: - We are at the mercy of this pandemic and the rules and regulations implemented to contain it. External circumstances made it impossible to extend our winter season beyond Tuesday, March 17, and they make the future difficult to predict. - We are still working out what housing availability will look like through June 19 or whenever we are able to reopen. We have not kicked anyone out of housing, but for those of whom employment is not available, you will need to support yourself financially for the coming months. Please ensure you factor this in to your decision making process. If you have any questions, concerns, or you just want to talk through your situation and decision making process please feel free to come see us at the Housing Office. If you have made a decision on your course of action already, please communicate this to the Housing Team as soon as possible. All the best, The Housing Department

We regret to inform you that our gym in Charleston will be closed effective immediately.

Dear Tenants, In light of the news of resort operations shutting down there will be a lot of questions - please be assured that everyone will have adequate time to ask these questions and receive answers. No one is being immediately kicked out of housing - everyone will have time to put plans in place and make decisions. For those of you who have already made the decision to depart, please communicate your plans with the Housing Office. We understand if you are leaving in a... hurry due to extenuating circumstances. Please be reminded that, in accordance with direction from Alberta Health Services, practicing social distancing is of paramount importance. Please heed these protocols when using common spaces, and please keep social congregations in enclosed spaces to a minimum. Please also be reminded that many tenants still have to go to work tomorrow, and all standard housing policies are in effect. Thank you for your cooperation, The Housing Team

ATTN: ALL TENANTS - PLEASE READ RE: GUEST POLICY - INTERNATIONAL GUESTS Dear Tenants, ... In light of the current status of the CoVID-19 pandemic, please be advised that any international guests who have landed (or plan to land) in Canada on or after March 12th, 2020 will be strictly prohibited from staying at, or visiting any Lake Louise Ski Resort staff accommodation property. A detailed memo will be issued this evening with all the pertinent information. Please wait to receive this memo before contacting anyone in the Housing Department with questions. This is a precautionary measure to do our part in protecting our staff and to help prevent the spread of this virus. Thank you for your cooperation, Nick Baggley Housing Manager The Lake Louise Ski Resort [email protected]