Horizon Family Dentistry- Havelock
75 Concession Street Box 540 Havelock, ON, Canada

Dear Patients, The safety of our patients and staff has always been a top priority. Please be advised that ALL non-essential and elective dental services are su...spended as of today March 16, 2020 until further notice. If you have an upcoming appointment in the next two weeks for elective treatment, we will be contacting you shortly to reschedule. This recommendation way made by the Royal College of Dental Surgeons of Ontario (RCDSO) to ALL dentists in Ontario as part of our efforts to prevent the spread of COVID-19. Our dental office will only be treating patients requiring DENTAL EMERGENCY TREATMENT. This includes treatment for: Any dental issue causing pain or discomfort Any sign of infection including pain, swelling, redness, loss of function/movement Trauma of any sort to the teeth, gums, lips and surrounding tissues Chipped, broken and/or fractured teeth If you have an urgent dental matter, or if you are unsure if your situation is classified as an emergency please contact us at our Peterborough location at 705 743 1901 and We will return your call or message as soon as possible. We can and will service both our existing patients and new patients in this capacity at this time. We have several levels of screening in place. These are unprecedented times and we are making these decisions with everyone’s best interests in mind. Thank you for your patience and understanding. ADDITIONAL INFORMATION During this time, we have implemented several measures to allow us to safely provide emergency treatment. These measures include: Hand sanitizers located in each operatory, reception desk and at side tables in the reception area. Sanitizers are checked and refilled regularly. Public touch points such as counters, sinks, reception area, kid’s play area, door handles and knobs are cleaned multiple times throughout the day. Both actively screening (asking questions) and passively screening (signage) our patients for potential disease. Toys have been removed from the kid’s play area. We have updated our TV to play child friendly movies for entertainment. All employees are prohibited from reporting to work with signs or symptoms of a respiratory illness that can be transmitted to others. Maintaining the standards of practice regarding Infection Prevention and Control (IPAC) as mandated by the RCDSO. To assist us with our containment efforts, please do not report to the office if: - You feel unwell, have a fever, cough, cold or flu-like symptoms. - If you have recently travelled outside of the country. - You have been in close contact with someone with a known or suspected case of COVID-19 (coronavirus). Horizon Family Dentistry Peterborough See more

PRACTICE UPDATE (COVID-19): To our valued patients and visitors: In an effort to keep the staff and patients of Horizon Family Dentistry safe and protected during this time, please advise us as soon as possible if you: Have symptoms of COVID-19 with no history of travel at the time we confirm your appointment or on the day of your appointment; Have travelled recently (within 14 days), or have a member in your household who has travelled recently (within 14 days), from a k...nown high-risk area (see below); or Have tested positive for COVID-19 or have come into contact with someone who has tested positive for COVID-19. *** If any of the above apply to you, please do not come in for your appointment - please call us in advance to reschedule. We will be waiving late cancellation fees as they relate to the above-noted situations, therefore you will not be charged. *** As of today’s date, the Government of Canada has noted the following locations as high-risk travel areas: China France Germany Hong Kong Iran Italy Japan Singapore South Korea Spain If you require additional information relating to COVID-19, please visit the Government of Canada’s website. The health of our staff, patients, and our community at large is our top priority and we thank you all for your assistance in keeping everyone safe. Sincerely, Your Horizon Family See more

Do you long for a gorgeous, straight, white smile like those you see in the movies, on TV? Well here’s the good news: You can have the smile you’ve been dreaming of. Inquire today! Call us at (705) 778-2881 or visit us at: www.horizonfamilydentistry.com #horizonfamilydentistry #havelock #Dentist #HealthyLiving #OralHealth #HealthyTeeth #HappyTeeth #oralcare #dentists #spreadingsmiles #ontariodentist #familydentist #kidsdentist #sedationdentistry