Metal Supermarkets
104-2350 Acland Road V1X 6N6 Kelowna, BC, Canada

Your primary responsibility will be to address the service needs of Metal Supermarkets’ customers. You’ll spend the day on your feet, moving between our customer service counter, the office, and the shop floor. Orders and inquiries are received via phone, email and walk-ins. You’ll consult with trade professionals and do-it-your-selfers, assisting in their material needs and working to find solutions. Your people skills will make customers feel welcome, validated and well-se...rved. When a customer leaves, they leave with their orders, confident and satisfied knowing their experience with Metal Supermarkets was a positive one. It will take strong multi-tasking skills and attention to detail as you juggle several demands at once. We’ll train you in operating our machines and working with different metals. If you’re customer focused, passionate about service and customer satisfaction, have a positive attitude, solutions driven and motivated to learn, we can teach you the rest. KEY RESPONSIBILITIES INCLUDE: Provide consistent, superior customer service, ensuring all customer needs and requests are identified and addressed, maintaining a high level of customer satisfaction at all times Acknowledge and respond in a timely fashion to all order requests, submitted quotes and delivery follow-up Build sustainable relationships and trust with customers through open and interactive communication Recognize opportunities to generate sales leads and new customer development Support the achievement of sales/budget targets, which includes maintaining stock control and gross margins while managing cost budgets Entering and updating customer information into our Point of Sale software, as needed Accepting cash and taking credit/debit card payments QUALIFICATIONS: Minimum one year of proven customer service experience Computer skills such as MS office, etc. a definite asset Clear communication and effective listening skills Exceptional telephone skills and etiquette Fluent in written and spoken English Strong math skills; mathematically inclined

And finally... Congratulations to this year's #MetalMyWay Grand Prize winner David Kasler for his WF-45 Tractor. David took an old WD-45 Allis-Chalmers tractor that was in very bad shape and made significant modifications to turn it into a standard tread tractor! Just look at the before and after! WOW! David purchased metal from his local Metal Supermarkets in Columbus and completed the project within 2 years. Congratulations David and all of Metal My Way winners!... #MetalSupermarkets #MetalMyWay

Congratulations to the #MetalMyWay winner for best demonstration of processing Steve Jones for his "Artifact." Steve created this work of art using various pieces of sheet and plate, cutting the materials with a shear and handheld plasma cutter, and then grinding, forming, and welding the metal. The surface texture was created using the weld splatter technique, and finished with a black patina. It took him about 6 months to complete. Congratulations Steve. #MetalSupermarkets #MetalMyWay

Congratulations to this year's #MetalMyWay Car project winner Travis Taylor for his 65 C10 Twin Turbo Truck. Travis built this with his son without the use of any kits. They took the original truck down to the frame and put in hundreds of hours of cutting, and fabricated all of the air ride suspension parts using metal that was purchased from Metal Supermarkets Las Vegas (South). Looks great! #MetalSupermarkets #MetalMyWay

Congratulations to this year's best Art and Design projectJason Koczak for the Breck Ironworks Steel Log Set. These very realistic looking logs were created in about 40 hours by hand/stick welding and plasma welding various pipe, angle and plate which was purchased from Metal Supermarkets Wheat Ridge. Well done Jason! #MetalSupermarkets #MetalMyWay