Oculus Training Group

When customers call into your location with a question, do you answer and then hang up? BOOO! Rewind and try it again! Every call is an opportunity. Time to shine! Our newly updated Handling Information Calls course is launching in September with some great tips to capture every sales opportunity. (Yes! All information calls are really sales calls in disguise). Check out this short preview.

Don't let your service drop to survival mode! Want customers to come back? Showcase your professionalism and expert service to build confidence. Read some of the latest tips in Training Magazine. https://trainingmag.com/do-more-just-survive-strive/

#blackouttuesday. Black Lives Matter

A simple video with some simple facts. Check it out!

We are all working #online or #virtually these days, but we have to keep smiling. Keep that #smile on your face when helping others. Service is #service, even when not in person. #customerservice #business #tips