Advanced Cloud Technologies Ltd.

The definition of customer service is basically the help and advice that you as a business provide to the people who buy or use your products and services (aka. your customers). And this applies to your prospective customers too! It’s a combination of both service and skill set: to provide the service, you need a team with the right skills. Here are the 10 must have customer service skills for 2021:... Communication Collaboration Patience Decision-making Empathy Digital Awareness Customer Management Product Expertise Standardized Practices Analytical Understanding Click here to learn more: https://www.ringcentral.com//en/b/customer-service-skills/ What do you think is the #1 customer service skill for successful businesses?

How long could you go without social media?

It's time for #ThrowbackThursday (Technology Edition)! Given the rate of change we have all lived through in recent times, it is often surprising (and comical) to see how dated some of our old favourite technology products have become. Do you remember the Betamax, or Beta, videocassette?... This little gem was the only way to record, or tape as it was commonly referred to, your favourite TV shows. You were lucky to be able to record for an hour in the early days of this technology. Yes, for those of you raised in the digital age, this is what we did before cable television, Netflix, YouTube and the like. It was a lesson in patience to use these cassettes. You’d have to rewind it each time before recording over the tape. Did you ever have a Sony Betamax?

It really is that simple. #PinkShirtDay

We offer RingCentral solutions for all businesses including an experience built around service providers: Buying: Digital-first. Using: Next-gen mobility. Differentiating: Open ecosystem. Paying: Your customer.... Open up endless opportunities for growth. When it comes to your message, video and phone system, the ACT team can help you find the right fit for your specific needs. Contact us to set up your free demo today!