Audiology First
4051 4 Ave S # 20 T1J 4B5 Lethbridge, AB, Canada

Christmas Break! We close Christmas Eve at noon, and will be back for regular hours on Monday January 4th!Christmas Break! We close Christmas Eve at noon, and will be back for regular hours on Monday January 4th!

We remain open for business and continue to conduct all of our services such as hearing tests, hearing aid checks, maintenance visits and hearing protection services in a clean, careful and responsible way. If you have any questions about hearing loss, tinnitus, or how to get the most from your current hearing aids, please call or send us a message and we will be happy to help.

Masks and hearing aids (Sorry for the choppy video!)

We have seen an uptick in lost hearing aids. This is likely because masks that loop behind the ear may pull the hearing aids off the ear when removing the mask. Please take care when removing your mask so you do not lose your hearing aids!

Did you know that you are entitled to a 28-day FREE HEARING AID TRIAL as mandated by third party providers and also for our private pay clients? Please be informed. If you need any more information, please do not hesitate to contact us here at Audiology First - phone: 403-394-9903 or email at [email protected]

We are reopening on Monday May 11th for appointments. In order to keep everyone safe, we ask that you carefully review this webpage for information https://www.audiologyfirst.ca/covid-notice

We are optimistic about the current plans to gradually reopen certain services in Alberta, which include audiology and hearing care. We know that many of you need our services, so we appreciate your understanding and patience as we navigate reopening and resume services safely. We will have an update for everyone soon, once we have received guidance from our professional associations.

Were you happy with the service you or a loved one recieved from Audiology First in the past? How are we doing at keeping in touch during the COVID-19 situation? Please let us know by leaving us a review on our Google profile.

For anyone providing care for someone with hearing loss (especially those working in extended health care facilities), here are general care and cleaning guides for most brands of hearing aid you will encounter during your work. We can help you if you have a question about ANYTHING, even if you are not in the Lethbridge area, just message us here on Facebook, email info@audiology first or call 403 394 9903 ! Oticon Hearing aids https://www.oticon.com/support/how-to/use-and-ca...re Bernafon Hearing aids https://www.bernafon.ca/support#how-to-clean Phonak Hearing aids https://www.phonak.com//faq/daily-u/cleaning-and-care.html Unitron Hearing aids https://www.unitron.com//taking-care-of-your-hearing-aids. Widex Hearing aids https://global.widex.com/en/support/maintenance Sonic Innovations Hearing aids https://www.sonici.com/product-support Costco/Rexton Hearing aids https://www.rexton.com//how-to-maintain-your-rexton-heari/ Starkey Hearing aids https://www.starkey.com/support

Hearing aids whistling? Heres what you can try

Things to check if your hearing aid stops working by Dr Copps.

Phone use tips for hearing aid users: If you are not hearing well during phone calls, or someone you know is not hearing you well on the phone, the phone speaker should line up with the microphones of the hearing aid. With most hearing aids that sit on top or behind the ear, these microphones are on the top towards the front of the hearing aids. Hold the phone nearer the top of your hear, rather than at the normal position, and send the sound through the hearing aid. ... If your hearing aid is moulded to the shape of your ear, and sits fully inside the ear, holding the phone to the normal position (at the canal) is the best method. Get someone you trust to practice talking to you over your preferred phone and move the handset around to find the best position that gives you the best hearing. Practice lifting the phone a little higher above the ear! Its a difficult habit to break!

https://doxy.me/audiologyfirst If you need support, just click!

Repairs are available

Battery tips for hearing aid users

Whats were up to today.

We are now available for FREE confidential, encrypted FACE TO FACE video chat for any questions about hearing aids, cleaning and maintenance, symptoms and advice on hearing related conditions.. We are available from 8:30-4:30 pm Monday to Friday. No download or app is needed, just click the link and we will respond as soon as we can. During this crisis, we are offering this service FREE OF CHARGE to anyone in the Lethbridge Region. You DO NOT have to be a client of Audiology First to use this service. https://doxy.me/audiologyfirst

Due to the outbreak of COVID-19, we are following provincial orders to temporarily close our doors for all non-critical services. ******If you are experiencing any kind of medical emergency relating to your hearing such as sudden hearing loss, severe pain, severe dizziness or any other sudden or serious symptoms that seem urgent in nature, please call 811 or call your physician immediately for advice on what to do.******* We understand that this situation is frustrating, and ...we are aware that many of you may need help with your hearing. We cannot currently offer hearing testing, hearing aid fittings, in-person repairs of hearing aids or consultations at this time. We are working on solutions to work remotely. We are closely following public health guidance and advice from our provincial regulators on what we can and cannot do. Please call us on 403 394 9903 if you do require any help or advice, and we will try and advise you as best we can. Please email us on [email protected], or you can reach us on Facebook instant messenger. We can keep you in mind for future appointments when this situation allows us to do so.

In accordance with todays announcement from the provincial government, Audiology First is temporarily closed. All upcoming appointments are postponed until our services resume, once public health guidance allows. We are sorry for any inconvenience this may have caused.

Message from Glenn Audiology First : Add [email protected] on Skype. This service is available if you need to have a video chat with myself regarding your hearing aids or wish to discuss things face to face. Skype is available as a free download and works on almost any computer or phone device. https://www.skype.com/en/

https://myhealth.alberta.ca//Pa/COVID-Self-Assessment.aspx All visitors are required to take the Alberta Health Services Self Assessment tool before attending Audiology First.

Please share this with anyone who uses hearing aids in the Lethbridge area or who needs a hearing test. Dear valued members of our community, As a healthcare provider, Audiology First will remain open to support anyone with hearing difficulties. We are accepting patients for all of our hearing care services at this time. Our infection control procedures ensure the highest degree of care possible for each of our visitors.... You can help us limit the impact of COVID-19 by following these principles when attending our clinic: First visit the Alberta Health Services Coronavirus webpage https://www.albertahealthservices.ca/topics/Page16944.aspx for up to date public health information regarding COVID-19. If you have an illness that can be transmitted with symptoms including fever, sneezing, cough, sore throat, runny nose, difficulty breathing, loose stools, rash, or feeling unwell, you should not attend Audiology First. It is essential that you let us know if you have symptoms before attending our clinic. You are on self-isolation for COVID-19 or if you are being tested for COVID-19, you will not be allowed to visit. If you have tested positive for COVID-19 you will not be allowed to visit our clinic until you have recovered and receive clearance from medical officials. If you have recently returned from travel outside of Alberta, or have been in contact with someone who has tested positive for COVID-19 you should not attend our clinic. We are limiting visitors to the patient and one other person if required for support, translation or as an official caregiver. Everyone else should remain outside the clinic. We ask you to also restrict visits by children as children do not necessarily show symptoms of COVID-19. To reduce interaction with other visitors, please enter our clinic at your confirmed appointment time, and make arrangements to leave the clinic promptly at the conclusion of the appointment. If you are unsure of your appointment time, please call 403-394-9903 and we will advise you. If you have questions, please feel free to email us on [email protected], call us on 403-394-9903, or send us a message here on our Facebook page. We will do our best to support you. Sincerely, The team at Audiology First Dr Thomas Copps, Donna Copps, Glenn Hole, Dr Femi Coo, Chelsea and Brenda

To all of our valued customers, In light of the COVID-19 outbreak currently occurring within our province and around the world, we want to ensure the health and safety of our patients and visitors at Audiology First. While we are not currently aware of any cases of the virus within our community at this time, we are aware this situation may be subject to change and we are monitoring the situation closely. We will remain open unless instructed otherwise by official public heal...th guidance. In order to reduce the risk of infection or spread of the virus to vulnerable members of our community, we ask that anyone who is experiencing symptoms of coughing, shortness of breath, fever, upper respiratory infection, or lower respiratory infection of any kind do not attend the clinic at this time. We will be happy to reschedule any appointments you may have booked for a later date. Our standards for infection control have always been exceptionally high at Audiology First. In response to this outbreak, we are now performing repeated enhanced cleaning of our facilities and equipment in accordance with infection control guidance. We recommend visiting the Alberta Health Services Coronavirus webpage https://www.albertahealthservices.ca/topics/Page16944.aspx for up to date public health information regarding COVID-19. Alberta Health Services are best equipped to advise you on what to do if you are experiencing symptoms. Please follow our page here, or check on our website for updated information. You can always message us here on facebook if you wish to discuss hearing aid questions, or need advice on hearing loss.

Have a question about your hearing aids? Just send us a message right here on Facebook!

Building out the last consulting room.

We are training in Calgary today! Continually updating our skills and knowledge is essential to providing the highest standard of hearing care. We are excited to learn how the latest technologies can help you hear better. The clinic is still open for walk in queries and hearing aid cleanings. We will be back tomorrow!

Oticon Opn S test

We have some exciting new hearing aids from Oticon and so naturally I am putting them to the test. The Oticon Opn S 1 hearing aids from Oticon boast improved feedback (whistling) management amongst other things. Feedback is a problem whenever we have a hearing aid that is trying to stay comfortable and powerful enough at the same time. These hearing aids claim to be able to reduce feedback very quickly, even before it can be heard. Im going to push them to see what has improved over the previous model, which was already quite excellent at feedback reduction. Ill post some other info soon on how my tests go.

A fun little trick with hearing aid batteries

https://www.nih.gov//healthy-diets-linked-lower-risk-heari Did you know that eating a balanced diet rich in antioxidants and naturally occurring nutrients can have a protective effect against hearing loss?

We are closed until January 2nd 2019 for the Holidays. We would like to wish you all Happy Holidays and a Happy New year!

We are hiring! We are looking for a new Audiologist to join our team Contact us for details!

Happy Canada Day! We will be closed Monday July 2, 2018 and reopen Tuesday July 3, 2018

We know that hearing loss can put excess strain on your brain. It is important that hearing loss be treated, as the brain becomes overworked trying to fill in the absent pieces. Hearing loss is considered a risk factor for developing Dementia. Call today for a free consultation with Thomas Copps AuD or Glenn Hole BSc Audiology, RHAP. Phone: 403-394-9903

Congratulations to Christina Figenshau who is the winner of our prize draw at the 2018 Live Well Showcase at the Lethbridge Community Seniors Organization last week! Christina won a hearing aid drying and cleaning kit!