Lisa Pasquariello-Bent, RMT

Hi Everyone! Our gradual re-opening started last week and although appointments are limited at this stage, here are some important things to be aware of when you attend treatment: 1. Clients will wait in their vehicle or outside the clinic, until I get/call/text you.... 2. Before you enter, please make sure your clean face covering/mask is on; I will do the same. 3. Upon entrance, you will be asked to use Alcohol-Based Hand Rub on your hands and we will proceed directly to the treatment room. 4. In the treatment room, you will be screened again for COVID-19 with the same questionnaire asked at the time of your booking or at your reminder call. 5. You will be asked to place all of your belongings on the ottoman and/or clothing hooks, only. 6. You will be asked to read and sign our new form, COVID-19 Massage Therapy Consent, prior to beginning treatment. 7. When treatment is finished and you are dressed, please open the door but remain in the room; I will guide you back to reception (this is to ensure physical distancing requirements are met while others may be present in the clinic). 8. Payment will be made at reception; please stand behind the plexiglass. 9. Contactless payment methods are preferred (credit/debit), and we will continue to process your Extended Health Benefits. 10. You may request a copy of your receipt in paper form or email. 11. You will be asked to use Alcohol-Based Hand Rub before leaving and will be escorted out of the clinic. If you have any questions or concerns about the clinic procedures, please contact me at (905) 831-8531 or via email at [email protected]. Be well, Lisa

Hi everyone! We truly hope you and your loved ones have stayed safe during this trying time. We want to let you know, that we are still here for you. For several weeks we have been preparing for a return to treatment that incorporates new requirements and enhanced safety measures. Yesterday the government’s order was updated, and is now allowing for the gradual return of Registered Massage Therapists (RMTs) to practice (this incorporates recommended restrictions). While we ha...ve always followed the guidelines to prevent the transmission of infectious diseases as per Infection Prevention and Control (IPAC), we are putting the final touches on implementing and complying with the updated guidelines as it relates specifically to COVID-19. If you’re curious as to what steps we are taking, feel free to request our Massage Therapy protocols (General IPAC Practices Implemented), which provide our detailed procedures for your treatment and time in the clinic. Although there will be some extra steps involved in coming in and leaving the clinic, these are all meant to promote the safety of our patients, staff and practitioners. Massage Therapy will begin the gradual re-opening early next week, so please look out for a follow-up email with details on appointments. Should you have any questions or concerns, please speak to us directly at (905) 831-8531, or via e-mail at [email protected]. As always, our commitment to your care is our top priority! Lisa Pasquariello-Bent, RMT Balanced Health & Wellness

Hi Everyone, Get your updates here about our return to the clinic at Balanced Health & Wellness, once it is safe to do so, pending the decrease of Covid-19 and our Governments recommendations. We can assure you that we are currently hard at work behind the scenes gathering information on proper protocols as per Infection Prevention and Control, and are awaiting specific guidelines from our regulatory bodies; The College of Massage Therapists of Ontario (CMTO) and the College ...of Chiropractors of Ontario (CCO). Again, we will inform you when we have the green light, and what those specifications for our return look like. You can also reach me at [email protected] for any additional questions. Stay safe everyone!