BrightBird Experts

A welcome email is a great opportunity to ask your subscribers more about themselves. The more data you can collect, the better you’ll be able to target your leads, and the better the experience you can provide them. If the experience is good, there’s no reason why customers shouldn’t be loyal to you. Find out more reasons why welcome emails are important for eCommerce. https://app.quuu.co/r/oKXMg

As my merchants expand their businesses and start shipping internationally / getting more orders, eventually they encounter a situation that seems suspicious: - an order that Shopify flagged as medium or high risk - a customer that tried to pay several times before being successful - an address that just feels a bit "off"... Shopify suggests asking customers to provide a picture of ID and credit card, but, honest customers feel uncomfortable doing that, and, dishonest fraudsters can have fakes. A bulletproof workaround I recently heard of: refund the customer a small, random amount. i.e. $0.32. And ask the customer to let you know the amount refunded. If they give you the exact amount, they have access to online banking and are the account holder. You can ship in peace. If they can't provide the exact amount, refund the entire order and consider it a near miss.

As my merchants expand their businesses and start shipping internationally / getting more orders, eventually they encounter a situation that seems suspicious: - an order that Shopify flagged as medium or high risk - a customer that tried to pay several times before being successful - an address that just feels a bit "off"... Shopify suggests asking customers to provide a picture of ID and credit card, but, honest customers feel uncomfortable doing that, and, dishonest fraudsters can have fakes. A bulletproof workaround I recently heard of: refund the customer a small, random amount. i.e. $0.32. And ask the customer to let you know the amount refunded. If they give you the exact amount, they have access to online banking and are the account holder. You can ship in peace. If they can't provide the exact amount, refund the entire order and consider it a near miss.

https://brightbird.ca/blogs/news/shopify-as-a-marketplace

Another site I built that is on my list of favourites ... https://www.theinside.co.nz/ This site uses the Shopify theme Fashionopolism, I love how the business owner was willing to scrap the now-overused homepage slider in favour of static "tiles".