Empowered Results Conflict Consulting Services

Extra true on Mondays!

Fridays are for greyhounds! Those soulful eyes.....that snout! Walter is aiming for the cover of a romance novel here. I know he’s stolen my heart ... #greyhound #ihelpangrypeople #empoweredresults #mediation See more

We missed celebrating #nationaldogday yesterday because this handsome guy wasn’t feeling well. And to be honest, every day is dog day here anyhow :) He’s now had a 24 hour tummy reset for here to hoping he’s back to demanding nonstop treats shortly. ... In the meantime if you need me, I’m taking all the extra snuggles I ca. Get and loving his upset tummy away! When tummy troubles hit Walter we give him a little bit of pumpkin and then try to let his tummy work itself out. If he gets really hungry and demands a snack, it’s a very tiny bit of white rice or plain noodle. After a tummy reset we slowly start with rice or noodles and a touch of pumpkin until we’re sure (and he’s sure) that it’s time for something more. What is your go-to for tummy trouble with your dogs? #seniorgreyhound #everydayisdogday See more

Check out Kim Torrance Services and how she has adapted to still give people who are celebrating virtually memorable events! Makes me want to have a zoom party!!

I love this perspective!

It’s another #WalterWisdomWednesday! Walter and I would love to chat about grace. Grace can be some understanding, some compassion or some empathy. It’s ok to make a mistake, to wish you could react differently. But beating yourself up about it doesn’t open you up to being ok with acknowledging your mistake. It doesn’t let you forgive yourself. ... When you can’t accept your actions because you’re being too hard on yourself, then you can’t acknowledge what the impact might have been for someone else. Which means you’ll struggle to resolve a conflict. We’re all wrong sometimes, we’ve got to be willing to give ourselves some grace. You deserve some grace. Guess what. So do the other people in your life. Instead of jumping to the conclusion that they mean to do something hurtful or disrespectful, maybe offer them some grace. When you give grace it gives you the opportunity to be more curious, and to find out what is really going on. And it gives them the chance to be able to understand that they might be wrong. It gives you both the opportunity to have a discussion, a chance to problem solve and find practical solutions. So easy to say but hard to do, I understand that. If you want to extend some grace or want to ask for it but don’t know how, I can help. #IehlpAngryPeople #conflictresolution #conflictresolutionskills

Have you ever had one of those days at works? This video has me laughing more each time that I watch it. But I also love how they all handled it with some grace. ... https://www.google.ca//mobile.re/article/amp/idUSKBN2A935Q

Some mark today as Blue Monday, but all should honour Martin Luther King Jr Day too. To me, both represent the need for understanding, kindness, education and conversations. So I’m encouraging everyone today to spend some time learning other perspectives. Read about the experiences of others to gain more empathy. Listen to stories of those who have endured the hard stuff to learn how you can help be an agent of positive change in the world. ... You can share resources below if there’s something you’d like others to see

Save the date! February 7th is the date of our next Paint & Netowrking Night. We’ve had a lot of people asking for it, and Trina and I don’t want to keep you in the dark any longer ... Stay tuned for details, or send me a message with your email address to join my mailing list to ensure you don’t miss out.

Its #WalterWisdomWednesday! Walter gave me a lot of stink eye for this wisdom, because as a retired racing greyhound he’s a fan of speed as a way of winning races. He’s not not wrong when it comes to sprints, but I reminded him (yes I have conversations with my dog) that these days he’s learning the benefits of slowing down. He can still win a race to the couch or a biscuit though! ... We both agree however that when it comes to conflict resolution that rushing things doesn’t usually solve things. You know how you feel when someone is rushing you to make a decision, pressuring you to ‘get on with it’. It certainly doesn’t make you feel like opening up and having a real productive conversation. Take the time to really get an understanding, to ask questions and to clarify points of misunderstanding. And also remember, sometimes getting to a better place with someone can take time. Trust might need to be rebuilt, new routines might need to be established. Or it might be that the conflict has been going on for so long, or has cut so deep that baby steps might be the only way to move forward. Baby steps are still steps don’t forget. So slow down, don’t rush things. Remember to be patient, don’t get too frustrated if you can’t solve everything in one shot. Slow and steady can win you the race. And if you need help, Walter and I are here. Virtual and phone sessions are still available as we all hunker down. Start the new year with a clean slate, let’s get those nagging, lingering disputes sorted out. #IHelpAngryPeople #ConflictResolution #WednesdayWisdom

You know those incredible convos you wish you could share with the world? Well we just had 3 of them for our latest #justpushgo podcast. And we are sharing them with the world! These 3 women are all extraordinary and I loved our three chats about what word they are carrying into 2021 to help inspire them. They’ve inspired me, I hope they inspire you as well!... #ihelpangrypeople #ihaveapodcast #justpushgo #womeninbiz See more

I had a great time celebrating the 3rd anniversary of this great group of women!

How’s it going friends? Did you get enough mashed potatoes? Are you taking some time off? To me, there’s no such thing as too much mashed potatoes! I’m taking a break to enjoy the snow, Walter and all the leftover mashed potatoes!!

Christmas might be different this year, but my hope for all you all still the same. I hope you’re able to find joy, that you’re able to share love, that that you have peace this Christmastime

It’s the last #WalterWisdomWesdnesday of 2020! This week Wals and I want to remind you to consider the place and time....an argument over Christmas dinner isn’t going to be productive for anyone for example. Often disagreements escalate when brought up at the wrong place and time. ... Try to create a situation to talk it out when you both are calmer and able to actually talk and listen. What if you’re not the one to start the fight? Don’t forget that you don’t have to attend every argument you’re invited to. Stay firm on your intent to have the conversation at a more appropriate time and take a washroom break to grab some calming breathes if needed. The holidays are different this year, and that’s leaving people stressed, scared and sad. We might not be at our best, so give a little grace and bite your tongue until you can have a better conversation. Easy to say but harder to do I know. But we’ve worked on our Walter Wisdoms all year, so you’ve got this! And if you struggle, that’s ok too...give yourself some grace to not be perfect and then just try again. #wisdomwednesday #conflictmanagement #conflictresolution #smartdog #wednesdaywisdom #holidayconflict

Have you heard of LifeSpeak Inc.? They are an incredible Employee Assistance Program that focuses on providing valuable mental health and wellness content for people across North America. And I’m not just saying that because I’m proud to be in their impressive roster of Official Experts ... I absolutely love the approach they are taking towards improving lives and workplaces. In both French and English no less! If you, or someone you love is an employee, I highly recommend they ask their employer to bring LifeSpeak on board for employee support and growth. And if you’re an employer, it’s an easy decision to take care of your people. Check them out.

Sometimes you just need some holiday Walter!

Some awesome feedback from a recent Conflict Management webinar I hosted. Do you have employees, or a group that could use some help or a refresher on this? Let’s connect. And can you imagine what things would be like if social media came with conflict resolution training before you account was active? We’d have so many interesting perspectives lo learn from instead of argue with! ... FYI I scored this stunner of a background from Clio & Fox. You too can have images that you are proud to associate with your business. #conflictmanagementtraining #ihelpangrypeople #mediator

Because it's a stormy Sunday, and who doesn't want to check out some dog faces photoshopped onto food? https://themindcircle.com/dog-faces-in-food/

Because it gave me a giggle.

I had a lot of high level meetings with myself over the past few days about this month’s newsletter content. Not going to lie....some of those conversations were a bit whacky. I can’t wait until normal is normal again! Didn’t get the newsletter today? Send a message with your email address and I’ll add you

Word around the internet is that it’s #NationalKindnessDay I say forget that, I don’t want a day of people remembering to be kind, I want a kindness revolution! Let’s default to kindness, let’s have good intentions, let’s assume good intentions and let’s be less harsh with our words and messages. ... Forget a day, make it a way of life. When you’re angry, kindness can few extra hard. Let’s work together on that, and start working on some conflict resolution. Big props to TrinaPhoto.com for shooting me an image library that kicks butt.

The weather may be getting chilly but the wisdom is staying HOT! It’s time for another #WalterWisdomWednesday When you’re frustrated, or hurt or angry or impatient with someone it can be easy to figure that you know what they are going to do or say. It’s normal to think that way, but it’s not very helpful. When you think you know the answer you do 2 things.... first you usually will ask a question tailored to the answer you expect. Second you don’t really listen to the answe...r, you listen for your chance to jump in. Which means you miss digger deeper and finding out what’s really driving their behaviour or you miss being surprised by what they want to tell you. We all know how it feels when someone asks a question they think they already know the answer to. And most of the time, the quality of our answer changes because of it. So that person who you’re disagreeing with, that argument you’re having....try being curious. Approach the problem like you don’t know what the answers or actions will be. You’ll get better answers and more information. And they’ll most likely reciprocate and be curious about your reasons too. And in all that, often solutions start appearing. Practice being curious when things aren’t heated, then you’ll be better at it when they are. And if they are already heated, let’s chat. #IHelpAngryPeople #ConflictResolution #WednesdayWisdom #SmartDog