Excellence Canada
154 University Ave., Suite 402 M5H 3Y9 Toronto, ON, Canada

Delivering a brand new training session with Engineers Canada today. Session looks at what it takes to focus on the primary customer. Explores primary customer identification, customer centricity, meeting needs, and planning for the future. #excellenceyou #ExcellenceMadePossible #customerfocus #primarycustomer #customercentric #customercentricity #training #virtualtraining #excellence #corporatelearning #adultlearning

Registration closes in less than 24 hours! - https://mailchi.mp//re-imagine-an-inclusive-future-for-all

After a necessary 12 month pause this Certificate in Process Management cohort resumes virtually at York Region #excellencemadepossible

Employment Equity Partners' Roundtable is just around the corner - less than 1 week to go!!! Final slots going up. Be sure to reserve your space TODAY!!- https://mailchi.mp//re-imagine-an-inclusive-future-for-all

More ways to participate! Register for 1, 2 or 3 days! - https://mailchi.mp//re-imagine-an-inclusive-future-for-all

More ways to participate! Register for 1, 2 or 3 days of the Employment Equity Partners' Roundtable taking place March 29-31. @inclusionprjct @ccab_national - https://mailchi.mp//re-imagine-an-inclusive-future-for-all

‘‘Twas the month before Christmas, and we’re on our Course. Queen’s staff are improving, our processes with great force. Those that have taken our Future state process mapping course know that the case study is very appropriate for this time of year. Helping Santa improve his delivery process. #makingexcellencepossible

Another fantastic #excellencechat talking with Calian CEO Kevin Ford about their 20 year excellence journey. Here is the video in case you missed it. https://excellence.ca//ExChat15_Calians-Excellence-Journey

Awesome hype video for an upcoming excellence self-assessment at Engineers Canada. They are all set to find their strengths and opportunities for improvement. Thanks Jessica for sharing! Self assessments are one of the ways we are #makingexcellencepossible

Doing some virtual #customerexperience training with Queens university staff. This is one of the ways Excellence Canada makes #excellencepossible #customerexperiencemapping

We had an amazing "Excellence Chat" this week. It was an enlightening talk with Yanique Smith (Director of Wellbeing and Accessibility from Rogers Communication) who shared her experience on how to insure inclusion is part of your wellness strategy. We talked about inclusion, racism, anti-racism, emotional tax, accessibility, intersectionality, and workplace diversity. She shared tips about how we should be listening, learning, amplifying, and acting. #inclusion #diversity #diversityandinclusion #leadership #excellencechat If you missed it, here is the video: https://youtu.be/_mQ5wo3gxb4