Festival Hydro
187 Erie Street N5A 2M6 Stratford, ON, Canada

UPDATE 8:20 PM: The crew has located a branch impacting 3 phases on Mornington. Approximate time for restoration is 1 hr. Thank you again for your understanding. Stay safe everyone! Original Post: We are aware of a power outage affecting customers in Stratford. The crew has responded and more information will be provided as available. Thank you for your patience as the crew works to safely and quickly restore service.

Join us in taking a moment of silence today in honour all of our brave servicemen and women. #RememberanceDay

Our 2020 customer survey is complete! We look forward to reading your feedback. A huge thank you to all those who participated!

It’s the last day of our customer survey and your last chance to participate in our 2020 customer survey! Let us know what you think: http://ow.ly/xbWr50BYA8T

We are receiving reports of a power outage affecting some customers in the Town of St. Marys. Crews are responding and more info will be provided as available. We apologize for any inconvenience this may cause. UPDATE: Power has been restored- thank you for your patience!

There’s still time! If you haven’t already, please consider participating in our customer survey and let your voice be heard! http://ow.ly/YZEa50BYA1Y

We are looking for your feedback! If you receive a call please consider participating or head to: http://ow.ly/WTpq50BYzUZ and participate now!

Storms and high winds can bring down trees and powerlines. Please remember-- if you see a downed line: 1. Stay back at least 10m. 2. Always assume the line is live. 3. Call 911 and Festival Hydro 519-271-4700 or toll free at 1-866-444-9370.

Dashwood & Zurich - SUN OCT 25 and SUN NOV 8- Hydro One lines construction is a performing an upgrade in the area. This necessary outage will affect all Festival Hydro customers in the village of Dashwood more info:http://ow.ly/xOIX50BYGCx

Our thermometer in #StratfordON is up and sitting at 20%! Thank you Festival Hydro for putting it there, thank you Ideal Supply Inc. for donating truck blinkers to make is brighter, and thank you Brad Jezard for wiring it together! #theunitedway Such #localLove!!

Festival Hydro’s biennial customer survey is underway! Please consider participating if you receive a call or by heading to: http://ow.ly/nY8C50BYzJR

We will be observing the Monday October 12th thanksgiving holiday. You can still report an outage during this time by calling 519-271-4700, or toll-free 1-866-444-9370. Wishing everyone a safe and happy long weekend!

SCAM ALERT: Please share with your family and friends so we can keep everyone safe and informed! If you need information about assistance programs please contact Festival Hydro's Customer Service Team!

To apply for either program, visit www.festivalhydro.com and fill out an application form. Printable forms are also available on the website and can be submitted by mail, fax or email. For more information on the programs, visit the Festival Hydro website, call 519-271-4700, or email [email protected].

We are very proud to support to the establishment of this beautiful facility in the Stratford community!