Fitness Avenue

Quarantine and lift Announcement!!! We have noticed the comments complaining about the customer service being too slow and the wait time for order being too long, and we would like to address it. We are currently handling an overnight increase of over 2,000% in online sales and inquiries. Due to the COVID-19 outbreak, we are not able to recruit a large enough team to handle the volume and therefore we experience delays with addressing your inquiries. We just want you t...o know that each and every inquiry is important to us and it will be addressed! However, we need you to be patient. Our current order processing time is 15-20 business days. Some orders require further attention and therefore processing time might be delayed pass the 20 business days. If you do not wish to wait any longer, you always have the option to request a cancellation by simply sending your order number to [email protected] . If the order was not shipped out yet, the order can be cancelled and refunded in full. Despite those uncharted times, the Fitness Avenue team is doing beyond our best to deliver the goods to you as soon as possible. Your patience and understanding are greatly appreciated. More information can be found here: https://www.fitnessavenue.ca/page/covid-19

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