GK Hospitality

Focus Group Training Those of you that have worked in a busy Food and Beverage operation know that it is nearly impossible to get a majority of the team together for a meaningful training session. Check out this post to learn how to lead successful training sessions with your team.... http://gk-hospitality.com/2019/12/21/focus-group-training/

When it comes to selling your high ticket bar products, it's all about location, location, location and the bottle display is your most valuable real-estate. So many times I have seen low ticket spirits and liqueurs staring at me in the face at a bar, when it should be the high ticket spirits such as Grey Goose, Hendrick's, McCallan etc... [ 166 more words ] http://gk-hospitality.com/2019/12/20/bar-product-location/

The difference between a mediocre and a great site visit could mean the difference between winning and losing the business. You have given yourself a good chance to win the business by having the client come in to view the space, now it’s time to really make them know that you value their business and they will be in good hands if they choose your property. [ 838 more words ] http://gk-hospitality.com/2019//17/site-visits-for-the-win/

So many new leaders make the same mistake of starting to implement changes right away before doing their homework. The result is disgruntled staff that are thinking ... here we go again. In some cases, this mistake can damage the trust and build a wall between the leader and their team, which could be very hard to come back from, making implementing changes in the future next to impossible. [ 935 more words ] http://gk-hospitality.com/2019/12/15/implementing-changes/

One of my favourite scenes from the movie Casino sums up one of the most important aspects of a hospitality business: Consistency. During a meeting, Sam notices that the amount of blueberries in the muffins were not equal and personally goes to the kitchen to tell the Chef to make sure there is an equal amount of blueberries in each muffin. [ 314 more words ] http://gk-hospitality.com//standard-operating-procedures-/