Helmcken Veterinary Clinic
19 Helmcken Rd Unit 110 V8Z 5G5 Victoria, BC, Canada

Just a reminder that we now have an online webstore! Exercise good social distancing by ordering food online and having it delivered to the clinic, or right to your door! Shipping is free over $100, and you can get 5% off when subscribing to AutoOrder. Signing up is free and prices are guaranteed to match our clinic prices. Stay healthy and safe everyone!

HOURS UPDATE: As of Monday May 4th, we will be open weekdays 8am - 5pm, and weekends 9am - 5pm. Please note that our clinic policies of ownerless exams and a 1 person reception area still applies. Thank you for cooperating with us during these uncertain times.

Please note that we will be closed Friday, April 10th for Good Friday, and re-open Saturday April 11th at 9am. Thanks and stay safe!!

PET FOOD UPDATE: We recently launched an online webstore so that you can get your pet's food and treats delivered right to your door! Click this link and make an account to get started.

Good News: the BC government has officially declared that veterinary clinics are an essential business. We will still be open 7 days a week for your pet's needs. We're open weekdays 8am - 3pm, and weekends 9am - 3pm. It's great news that we won't have to be closing, but please keep in mind that with a short number of staff and a high volume of food and medication orders, we ask for your patience as we try and get your pet's items as soon as we can.

COVID-19 UPDATE #2: 1. We will be restricting our hours as of 03/22. Our hours will now be Monday - Friday: 8am - 3pm, and on weekends 9am - 3pm. 2. We will be having owner-less exams. When you come for your appointment, we will take your pet and have you wait outside or in your car. The doctor will consult with you over the phone and also pay with a credit card over the phone. 3. If you are placing prescription refills or special food orders, we ask that you pay over the ph...one before coming to pick it up. Thanks for your cooperation and stay healthy!

Due to heavy snowfall expected this evening, we will be closing early at 5pm. Sorry for any inconvenience and drive safe!

BREAKING: Rabbit Haemorrhagic Diease (RHD) confirmed again on Vancouver Island in Parksville. If you own a rabbit, please keep them indoors and be careful of what you bring into your home. We have limited RHD vaccinations in-clinic, if you would like your rabbit vaccinated, please give us a call at 778-265-6133.

Our resident Cockatiel "Cutie" got a present today! Thanks to our technician, he now has his very own tree.

Happy Holidays everyone! We will be closed December 24 - 26 for the holidays, then Dec 31 & Jan 1 for New Years. If your pet has an emergency during those times, please contact the Central Victoria Veterinary Hospital at 250-475-2495, open 24/7. Hope you all have a great holiday and a happy new year!

Some more news about Rabbit Haemorrhagic Disease - this is the official release from the Ministry as posted by the CVMA

We are now ordering the vaccine for Rabbit Haemorrhagic Disease. If you are interested in your rabbit receiving this vaccine, please give us a call at 778-265-6133.

Some more info on the spread of this virus. The latest update today is the Annis Island (in Vancouver) rabbits have been confirmed positive for the virus.

Given the recent concerns about the re-emergence of Rabbit Hemorrhagic Disease on Vancouver Island, Dr. Kwan has an important message for all bunny owners! There is currently an outbreak of Rabbit Hemorrhagic Disease (RHD) type 2 in Nanaimo. The first cases were diagnosed at the beginning of March. A Second outbreak has occurred last week and is confirmed to be RHD type 2. RHD is caused by a Calicivirus. It is highly contagious and lethal in rabbits. This disease ONLY affec...ts rabbits. There is no threat to humans and other animals including dogs and cats. All rabbit owners should take precautions against the disease. Strict quarantine is recommended and ideally rabbits should be kept indoors if possible. This virus can be spread via direct contact with live or dead rabbits. Also, fomites contaminated food, bedding, water, as well as insects, birds and mammals- can transmit the virus over long distances. There is no vaccine available in Canada or the USA. There are vaccines available in Europe for Type 1 and/or Type 2 strains. In particular, we have sourced out a vaccine that will treat Type 2 RHD in France. The procedure to obtain the vaccine here is to apply for an Emergency Drugs Release from the Canadian Food Inspection Agency. Unfortunately, the approval and shipment process could take weeks or months. The CFIA may or may not approve the vaccine for use in Canada. We have not applied for the Emergency Drug Release as we are awaiting the final results of DNA sequencing of the virus by the federal government. Sequencing will help determine if the vaccine will be effective or not. The vaccine also has some side effects and may not fully prevent the spread of the disease, but rather improve the chance of survival. The best advice at this time is to have strict quarantine procedures. We have posted some information on the disease and quarantine procedures. Dr. Tin Wai Kwan See more

Hello friends and furries. We will be closed today to honour Remembrance Day. We will re-open tomorrow and Monday with our regular hours.

Dr. Ziolo is our star weekend vet but really the true star is her sweet doggy Beau. Check out those ears!!

Meet our Sunday special guest receptionist, Smokey!

Helloooooooo Ernie! Check out all those toes, Ernie is a polydactl cat with 6 toes!!!! Except Ernie actually has an extra extra toe on each paw!! He's one cool kitty and he's SUPER SWEET too!! We really enjoyed his visit today:)

New fave animal of the day.THIS RAT. So cute!! We you Doc the rat!! #perksofthejob #ratsarecute

Nuthin to see here but a couple of Dee's Orphan Kittens reuniting. Oh my heart, Bella and Henry J are ADORABLE!! Brother and sister were adopted by Tessa and Tim and Tessa's mom Carol.

Reunited and it feels so good. We thought Ruby looked familiar when she came in. Turns out she's Peanut's sister, both were adopted through the Victoria Humane Society. We were overjoyed to be a part of their reunion, SO CUTE!!!!

Little Charlotte Cox is a sweet rescue kitten from Dee's Orphan Kitten Fund who has been newly adopted by Anita and James. What a doll, she is just the cutest!!

Ever find it difficult to get your kitty when you need to? One of our clients found the perfect technique... a bait box! Gets little Gem every time...

The Bumble and Joey say Happy Canada Day, we hope you have fun and spend time with your family and friends this weekend, human and furry. The clinic is closed Saturday July 1st but is open Sunday July 2nd from 9:00-5:00.

Saturday's are always better when you get to see CUTE animals all day......like Cedar and Howie. These BFFs are ADORABLE right?!

Summer days are here and Peanut is lovin' it! Have a great weekend!

Cutie and Colours- Up close and personal!

Just. Cannot. Handle. The. Cuteness. Noodle came in today and we honestly think he is the CUTEST BUNNY EVER!!!!!!

This is what happens to your pets when you leave them with us for the day......we love them and give them lots of hugs and pats. Just like this little love bug Theo who hung out with us (mostly with our technician Kai) yesterday after his neuter. It's a tough job but someone's gotta do it

Life is better when you have a paw to hold. Peanut makes our days complete. Dog love right here.

Uh, could Bosco be any cuter?? The answer is clearly NO!!

Brambles came in for a summer furcut today and won our hearts. We think he's part lynx, he is so cute and so sweet. What a lovebug