Highland Road Pet Hospital
200 Highland Road West N2M 3C2 Kitchener, ON, Canada

For those of you with pets on veterinary diets, just want to remind you that you can order their food online through My Vet Store. You can choose to get the food delivered right to your door or you can pick it up from our clinic. If you do choose to pick it up from our clinic we just ask that you call us (519-513-1064) from the parking lot so that a staff member can bring it out to your car. Signing up for My Vet Store is super easy and can be done by following this link: https://www.myvetstore.ca/

In compliance with government regulations, please note that Highland Road Pet Hospital will only be providing urgent care for the time being. We ask that you continue to respect social distancing rules within the clinic. We will help to make this possible by providing longer gaps between appointments and by asking that only one family member accompany the pet into the exam rooms. If you have any questions feel free to give us a call at 519-513-1064. Thank you for your continued patience and understanding.

COVID-19 Update: In addition to our usual routine of cleaning and sanitizing our exam rooms between appointments, we would like to share with you the added measures that we have taken to provide you and your pets with a safe and healthy environment. - Staff have been instructed to wash hands routinely for a minimum of 20 seconds and to avoid face touching. Soap and sinks are available in the exam rooms for client use as well.... - All surfaces including door handles, light switches, POS machines, phones, faucets, sinks, benches, and other frequently touched areas will be sanitized frequently throughout the day. - Staff are instructed to stay home if they are feeling sick - On-site washrooms are restricted for staff members only If there is anything else that we can do to ensure that you feel safe and protected during your time here feel free to give us a call at 519-513-1064.

Dear Highland Road Pet Hospital Family, With the recent concerns surrounding COVID-19, we want to make sure that we are also doing our part to prevent the spread of the virus. We will be remaining open but ask that you please reschedule if any of the following apply: - You have been out of the country or have been in contact with someone who has been out of the country within the last 14 days... - You are experiencing any of the symptoms related to the virus (ie: cough, runny nose, fever, shortness of breath, body aches, other flu-like symptoms) Thank you for your help and understanding in keeping our staff and clients safe during this time. If you have any questions or concerns feel free to give us a call at 519-513-1064.

I think its safe to say we had a pretty lucky Friday the 13th!