Horn and Mane

Mapping customer behaviours is the first step to building an exceptional customer experience, whether you're on the main street or online. https://lnkd.in/ene3_sm #HornAndMane #PointsOfView #CustomerExperience #cx #omnichannel #customerservice #retail #ecommerce #marketing #customerjourneymapping #digitaljourneymapping

Every new business eventually hits a point when they have to expand their talent pool to keep momentum going. But re-engineering the recruitment process following a year of rolling lockdowns, work-from-home orders and growing adaptation of virtual work practices, is looking more and more necessary. Read @TimBower's point of view in @harvard_business_review. You can find a link to the piece on our Twitter page @hornandmane. . .... . . . #HornAndMane #PointsOfView #Strategy #DigitalStrategy #DigitalMarketing #Ecommerce #DigitalCustomerService #VirtualEvents #Toronto #Vancouver #NewYork #Dubai #AbuDhabi #London See more

Technology was part of their life from Day 1, with many making their first debut on their parents' Facebook pages just hours after birth. Gen Z has never known a world without Internet, Wifi or Social Media. We're so fascinated by their perspective that we invited a recent Zoomer graduate of @mcmasteru in Canada to contribute to our weekly #PointsOfView newsletter. Hear what Nathaniel Vittie has to say about the brands, companies and trends that are connecting best with his g...eneration in 2021. #GenerationZ #GenZ #Zoomers #PointsOfView #HornAndMane #DigitalStrategy #DigitalMarketing #Ecommerce https://hornandmane.com//from-tiktok-to-crypto-currency-wh

. . . .... . #Mondays #MondayMotivation #MondayMood #HornandMane #DigitalAgency #DigitalStrategy #DigitalMarketing #Toronto #Vancouver #NewYork #Dubai #London See more

Happy business owners have happy teams. And no team works harder than the bees at BeeToo Honey Farm. We can't wait to get back out there for a visit this spring. Check out their story at beetoohoneyfarm.com. You can access a direct link @beetoohoney. . .... . . . #ClientLove #BeeTooHoney #Honey #HoneyBees #SaveTheBees #BeeKeepers #BeeKeepersOfInstagram #LocalBusiness #SmallBusiness #HornAndMane #DigitalAgency #DigitalStrategy #DigitalMarketing #Ecommerce #Canada See more

Sometimes you just have to look the future straight in the eyes. Don't miss this week's feature #PointsOfView piece on the future of AI. . .... . . . #ArtificialIntelligence #AI #TheFutureIsNow #HornAndMane #DigitalStrategy #DigitalMarketing #Ecommerce #Toronto #Vancouver #NewYork #Dubai #London See more

Can e-commerce and data reignite the luxury market's pre-pandemic momentum? Our latest #PointsOfView piece considers four areas of focus for luxury brands in 2021. Follow the link in our bio for more. . . . .... . #LuxuryFashion #LuxuryBrands #LuxuryRetail #Retail #PointsOfView #HornAndMane #DigitalStrategy #DigitalMarketing #Ecommerce #Toronto #Vancouver #NewYork #Dubai #AbuDhabi #London See more

One day we'll look back on this time and be grateful for all of these fantastic "remote office" views. We might even laugh about the spotty wifi and frozen faces on Zoom. One day. . .... . . . #WorkFromHome #WorkFromAnywhere #RemoteOffice #RemoteWork #Winter #LetItSnow #HornAndMane #Consulting #DigitalAgency #DigitalAgencyLife #DigitalStrategy #DigitalMarketing #Ecommerce #Canada See more

There's nothing quite like New York with a light dusting of snow. . . . .... . #NewYork #NewYorkCity #CentralPark #Winter #LetItSnow #TeamPhotos #Latergram #Sundays #CityLife #HornAndMane #DigitalAgency #Strategy #DigitalMarketing #Ecommerce See more

Building mood boards for a round of online focus groups at the end of the month... and we fell head over heels for this stack of bricks. Colour blocking at its best. . . . .... #ColourBlocking #PatternPlay #Moodboards #Green #FeelingGreen #Design #DesignInspiration #HornandMane #DigitalStrategy #DigitalMarketing #ContentMarketing #Ecommerce #Toronto #Vancouver #NewYork #Dubai #AbuDhabi #London See more

Video marketing is quickly becoming the format of choice for marketers all around the world. And it's never been more accessible or cost-effective. 2021 will be all about live-streaming, user-generated content and virtual adventure. Read about this year's biggest video trends in our latest Points of View piece. Just follow the link in our bio. . .... . . . #Video #VideoMarketing #ContentMarketing #ContentDevelopment #VideoTrends #PointsOfView #HornAndMane #DigitalStrategy #DigitalMarketing #Ecommerce #Toronto #Vancouver #NewYork #Dubai #AbuDhabi #London See more

Waiting for the groundhog. (It's going to be a long night.) . . . .... . #GroundhogDay #ShadowPlay #CameraShy #SnowDay #ComeOutAndPlay #HornAndMane #Strategy #DigitalStrategy #DigitalMarketing #Ecommerce #Toronto #Vancouver #NewYork #Dubai #AbuDhabi #London See more