Intercon Messaging Inc.
6226 - 50th Avenue T7A 1R7 Drayton Valley, AB, Canada

Our agents are extensively educated and are fully qualified Emergency Dispatchers competent in map reading, GPS coordinates, 2-way communications, Standard First Aid and H2S Alive. Our system is compatible with all levels of monitoring; from basic location monitoring to advanced monitoring via a real-time mapping portal. #RealTimeGPSMonitoring

Companies that can meet 100% recovery and uptime objectives have a better chance of minimizing the impacts of disruptions. Proactive measures can be taken, and with the right partner can ensure continuity and reduce workflow interruptions while minimizing communications gaps. https://bit.ly/3sISImr # Lost income resulting from delayed sales... # Regulatory fines and legal implications # Contractual losses or penalties # Customer dissatisfaction #InterconMessaging

Vendor Partnerships and outsourcing strategies can be used to solve business problems that would be difficult to resolve with traditional staffing or operational models. These strategies can be as advanced or as simple as your business demands and range from call triage for first responses to documenting or resolving customer problems all the way to full end-to-end customer support. Learn how we can develop a custom outsourcing strategy for your business. https://bit.ly/3m9g...MfF #InterconMessaging

How often do you get frustrated when you call a business, and nobody picks up? It costs money and missed opportunities, not to mention that it reduces customer satisfaction. Luckily, there is a solution... outsourced telephone answering services. Read more about the top five benefits of using a live telephone answering service. https://bit.ly/39wqnYP... #InterconMessaging

Did you know that when Intercon Messaging, known then as Valley Communications, first started, the agents operated with a traditional cord board? Replaced May 19, 1998, phone calls are now routed to agents using the latest digital technology, and the retired cord board resides at the Drayton Valley Museum.... www.interconmessaging.com #AnsweringServiceHistory

INTERCON MESSAGING INC. Is a fast paced 24 hour messaging service. We are experiencing growth and are seeking a reliable individual to grow with our team. Applicants must possess:... High aptitude working with computer systems and talking & typing simultaneously Capable of working at a desk for long periods of time Self-motivated to do your best with above average attendance Works well independently as part of a team Has a go-getter attitude Desire to work a minimum of 32 hours weekly which includes evenings/ weekends/ flexible hours Enjoys helping and working with people Commitment to education and excellent customer experiences Must be a minimum of 18 years of age to apply To apply, please call 780-542-8792 And Follow the voice mail prompts as well as sending a resume to [email protected] Or call 780-542-8792 & Follow the voice mail prompts Resumes can be dropped off at 6226-50th Ave. Drayton Valley, AB

How Can You Keep Customers Happy During A Pandemic? The answer is . . . Enlist the support of a 24-hour live answering service so you can consistently deliver excellent and responsive service while reducing your overhead payroll costs. This is just one of the reasons how call answering support can help you grow your business.... #answeringservice #customersatisfaction #virtualreceptionist

Shannon has been an essential part of our Intercon team since September 14th, 2009 totalling 20,000 hours of service! Congratulations Shannon on this monumental achievement. Your hard work and dedication are an asset to your team!

Call forwarding has been around for a long time, yet many business owners and managers haven't harnessed this feature's value. As the name says, call forwarding means that you can redirect your existing telephone number to another and ensure no call goes unanswered, especially when you aren't available. This feature offers plenty of benefits in practice and helps organizations effortlessly streamline their call volume. There are also many ways to customize call forwarding and... only forward when the call is unanswered or when the person/department is unreachable. To learn more, check out our blog post:

We are so proud to announce that Cheryl has achieved 30,000 hours of service at Intercon since 1999. Job well done and we thank you for all the amazing things you bring to our team and clients. Congratulations!

Customer-centric organizations benefit from improving their service delivery through the use of a professional call center. People call businesses for a variety of reasons, and we all know that callers want instant gratification. Understand that time of day doesn't matter to them. The expectation is that you're available and if you're not, they will call your competition. Check out our latest blog post "Three Ways to Improve and Increase Customer Service and Retention" to learn more. #outsourcingsolutions #virtualreceptionist #customerexperience