Kilby Auto & RV
5831 Perth Street, Richmond Ontario K0A2Z0 Richmond, ON, Canada

T'is the season!!! Oh boy we're geared up for camping season! And as your friendly, neighbourhood RV, trailer and automotive repair shop, here's a quick rundown and reminder of all the things we help our customers with throughout the year! - De-winterizing... - Levelling / raising units on blocks - Water damage / roof repairs - Body damage repairs & general rebuild work - Sealtech testing (to locate areas on your trailer that may be exposed to water entry) - Electrical work - Awnings & accessories - Brakes & tires / driveability - Air conditioning - General & detailed inspections (for sale or for peace of mind) Got something else on your mind? We're here to get you all fixed up and enjoying the great outdoors ASAP. Give us a call or send us an email! 613-444-1200 [email protected]

With the busy season coming Jim is ready to help out whenever! Give us a call or send us an email to get scheduled for your spring RV / trailer repairs and service calls! Due to COVID circumstances, lots of parts suppliers are still backordered so if you know you need something looked at and replaced (ex: awnings, AC units, electrical work, plumbing parts and other bells and whistles just to suggest a few) then let us get those lined up ASAP!... 613-444-1200 [email protected]

Checkout this setup! 20 Krank Wheels wrapped in 33 Nitto Ridge Grapplers! WOW! Looking for a fresh setup this spring? Give us a call!

Happy birthday to the captain of this ship, Dale Kilby Thanks for all your hard work and dance moves

We’ve requested a less intense management style from Loki, but he doesn’t seem to be listening

Happy birthday to our lovely lady and life saver, Melanie!! Wishing you the best day ever!Happy birthday to our lovely lady and life saver, Melanie!! Wishing you the best day ever!

Can you spy, with your little eye, something that is our mechanic Drew? Photo credit: our fantastic Melanie

Hello all! We are now a authorized dealer for Rough Country suspension systems! If you have any questions please give us a call or send us a message!

Happy 60th birthday to the man, the myth, the legend

And that’s another project complete! This Revere had an unfortunate encounter with a wind storm this past summer and had its awning severely damaged, resulting in harm to the siding and exterior wall accessories when the awning came crashing down. We ordered the supplies in advance and scheduled the work to be completed over the winter to make sure our clients could get the most out of their summer camping season. We removed the necessary exterior accessories, replaced the da...maged siding, replaced the removed accessories and installed a brand new awning. This trailer is ready to go for 2021 camping trips Flip through the photos to see the final result!

CREW PROFILE! (Our final re-structuring update from our 2020 season!) Hannah Kilby... Director of Marketing When our founder, Mike, got sick in 2019, Hannah stepped into a management role alongside her brother, Dale. The two of them ran the shop as co-owners for a year and a half before shifting the shop’s managerial roles again to allow Hannah to step back and pursue her art career. Despite already having attained a degree in journalism, Hannah is pursuing a second one, this time in fine art. While no longer involved in the daily goings-on of the business, Hannah remains the shop’s director of marketing, maintaining our social media, artwork, advertisement and website content, as well as keeping everyone savvy-looking in our branded apparel, or stopping in for the odd photo shoot. Despite no longer being a manager of Kilby Auto, Hannah remains highly invested in the shop’s success and support of its team and customers. She holds dear the Monday to Friday laughter she shared with the crew, the heartwarming connections she feels lucky to have made with fantastic clients and the experience of having worked alongside family and such stellar individuals. In her time away from her marketing and advertising duties, Hannah attends to her art business, Hannah Michelle Studios, completing art shows and commissions for clients with her brushes and acrylic paints. When not painting, she designs websites and business logos, otherwise she’s daydreaming of plane tickets or snapping endless photos of her Australian Shepherd, pandemic puppy, Moxie. Check out her LinkedIn here: https://www.linkedin.com/in/hannah-kilby/ Check out her art page here: https://www.hannahmichellestudios.com/

CREW PROFILE! (Another title update to one of our long-standing team members.) Anne Matlar Finance Administrator... An entrepreneur since she was 19, Anne spent her 20s building a successful residential and commercial cleaning business in the Ottawa area before signing on to organize and co-manage Mike’s Service Centre with its original owner, Mike Kilby. With her expertise, Anne helped grow the automotive shop exponentially before branching off and creating her bookkeeping and management business, Balancing Act Solutions. Despite thinking her time organizing an automotive shop was over, Anne stepped in to help rebuild Kilby Auto & RV (known as Mike’s RV & Marine at the time) in June 2019 when Mike became increasingly sick from cancer. Anne has been supporting her kids, Hannah and Dale, since. Incredibly talented in forensic bookkeeping and business processes, Anne and her dedicated team have been instrumental in helping Kilby Auto thrive. Anne’s current role as Finance Administrator has brought an immense level of expertise to our team. When she’s not toiling away in her office, Anne is typically outside tending to her property, or inside, undergoing yet another home renovation. We highly recommend Balancing Act Solutions for all your business management, bookkeeping, financial organization and accounting needs. Get in touch with Anne and her team here: [email protected]

2020 was a busy year, full of changes in our business and staff structure. So we feel it's important to re-introduce team members who's roles have transformed since the last time we did our Crew Profiles. So: CREW PROFILE!... Dale Kilby President & CEO Much like his father, Dale’s been fixing things as far back as anyone can recall...granted with far more skill these days. When our founder, Mike, got sick in 2019, Dale’s management role at the shop was kicked up a gear to co-owner alongside his sister, Hannah. The two of them ran the shop together for a year and a half before shifting the shop’s management roles again, with Dale stepping into his role as president and CEO. Beyond his role in being the glue that holds it all together, Dale is the man behind sales, business venture innovation, turning a profit on Kijiji and macromanagement. He manages the shop floor, relishing the moments where he gets out of the office and into the bays and is often the culprit behind random moments of off-tune singing or impromptu dancing. Dale is in the process of completing his license at Algonquin College (delayed due to the pandemic) and has been managing work flow and sales at Kilby Auto since his early days at the shop in 2017. Always one to stay busy, Dale takes on utility trailer rebuild projects in his time away from day-to-day client work and can be found sandblasting, painting, rewiring and re-decking the odd flatbed if he isn’t out boating with country music blasting, bouncing around in his backhoe, snuggling his dog Jim, or lacing up skates to play a game of hockey.

It was a vibrant day at the shop! Welding up a new exhaust flange!