Lakefront Utilities
207 Division Street K9A 4L3 Cobourg, ON, Canada

Crews have completed all repairs and are currently flushing the watermains in the area of south/central Cobourg. All customers’ water supply has been restored, however flushing will continue until approximately 9pm tonight. The flushing will cause reduced/low water pressure and discolouration. If customers notice discoloured water, they are asked to wait until after the flushing is complete and then to run their cold water taps until the water becomes clear. Please also avoid doing laundry while flushing is underway. Thank you for your understanding and patience.

Today the Ontario Energy Board announced new, lower electricity prices for households and small businesses, effective May 1, 2021, under the Regulated Price Plan (RPP).

Lakefront has shut down a section of water supply to replace two broken watermain valves. Customers along Queen St, Charles St, Church St, Albert St & Division St South in Cobourg will be without water until approximately midnight. If customers notice discoloured water once the service is restored, they are asked to run their cold water tap until the water becomes clear and refrain from doing laundry.

It's Earth Day! Join EarthDay.org and its partners, activists, educators, researchers, musicians, artists, and influencers for its second-annual Earth Day Live @EarthDayNetwork #RestoreOurEarth

If you're behind on your electricity bills due to the pandemic, the Covid-19 Energy Assistance Program (CEAP) can help! The eligibility requirements have been updated and the available amounts increased! #CEAP oeb.ca/ceap

PLANNED WATER SERVICE INTERRUPTION: Today, from 8am-5pm Customers on Queen Street (from Division to Green) & customers on Church Street (from Queen to King) in Cobourg will be without water. Lakefront has shut down a section of water supply to replace two broken watermain valves. All affected customers have been notified by letter. If customers notice discoloured water once the service is restored, they are asked to run their cold water tap until the water becomes clear and refrain from doing laundry.

If you're doing yardwork, stay 3 - 6 metres away from overhead wires. You could be seriously injured or killed. https://www.youtube.com/watch?v=7zlk59uxCm0

Electricity prices are changing May 1st. Customers now have a choice between Time-Of-Use and Tiered Pricing. Find out which one suits your lifestyle or business best at www.oeb.ca/choice

Get the Dirt on All Digs before starting your next outdoor project. Contact #OntarioOneCall and #GettheDirt @ON1Call

Today is the National Day of Mourning for workers killed, injured or made ill by their job. Pause a moment to honour lives forever changed, and renew your commitment to workplace health and safety https://www.ccohs.ca/events/mourning/ #DayofMourning

For 'Get To Know Your Customer Day', tell us why you first came to our community? #GettoKnowYourCustomerDay

SCAM ALERT: The Ontario Energy Board does not do home inspections and will not call Ontario residents to promote the COVID-19 Energy Assistance Program http://oeb.ca//consumer-alert-no-home-inspection-required- #SCAMALERT #CEAP #CommunitySafety

Looking for an electricity rate that suits your lifestyle? Time-of-Use Customers now have a choice of electricity price plans www.oeb.ca/choice

Lakefront is currently seeking a highly motivated, results-oriented individual for the position of Finance Assistant. This position will be responsible for a variety of analytical reports, accounting, and finance department functions. Posting closes April 16th.

Melting snow + warmer temperatures can lead to spring floods. Be prepared and check out our flood safety tips here: https://bit.ly/3r5gyY5

Our customers now have a choice between Time-of-Use and Tiered electricity rates. Learn about your options at oeb.ca/choice

Lakefront Utilities will be conducting a Customer Satisfaction survey beginning January 12. You may receive a call from a company called ADVANIS on our behalf. This survey is important to us and we encourage you to participate and share your thoughts. If you have any questions, please contact Customer Service at 905-372-2193 or [email protected]

Happy New Year to our staff and our customers! Congrats on making it through 2020 and Best Wishes for 2021!

Taking down your outdoor Christmas lights? Be mindful of overhead powerlines and keep a distance of 3-6 metres away! #PowerLineSafety

Happy Easter to all those safely celebrating! We hope the Easter Bunny brings you chocolate and gets you out running around the garden. #Spring #Easter #Finally

Looking for a New Year's Resolution? Make a commitment to seal up those leaky doors and windows, and stay warm and cozy this winter. #conservation #energycosts

The watermain on Boulton Street in Cobourg has been repaired and crews are currently on site flushing. Customers may experience discoloured and/or cloudy water for another few hours. Once the flushing is complete, impacted customers are advised to run a cold water tap for 5-10 minutes and the water should clear.

If you're planning any digging over the long weekend, make sure to Call or Click before you dig. It's free. It's easy. It's the law. @ON1Call #DigSafeMonth OntarioOneCall.ca

As of January 1, all electricity rates, regardless of the time of day or the total volume consumed (tiered pricing) will be set to off-peak rates. No action is required by customers, as these rates will automatically be applied to your bills. See www.oeb.ca for more information.

If COVID continues to put a strain on your finances, you may be eligible for the COVID-19 Energy Assistance Program (CEAP) https://www.lakefrontutilities.com//COVID-19-Energy-Assist

If an ice storm hits and you see a downed powerline, stay 10 metres (33 ft) or more away and call Lakefront Utilities at 905-372-2193! #electricalsafety #winter

Work continues to repair the broken watermain on Boulton Street in Cobourg. Boulton Street is closed to traffic, between Sinclair Street & Burnham Street, while repairs are underway. No customers are currently without water. #Cobourg

Looking for those Boxing Day electronic/small appliance deals? Make sure any electronics you buy have an approved certification mark on them. To view the marks click here: http://bit.ly/1ARZruh

There is a broken water main on Boulton Street in Cobourg. A crew is on site. Boulton Street will be closed to traffic, between Sinclair Street and Burnham Street, while repairs are being made.

Hanging holiday lights this weekend? Always use extension cords rated for the outdoors and plug into a GFCI. Holiday safety tips: http://bit.ly/2eoRzPm #holidaysafety

Off-peak electricity rates are now 24/7 for both TOU and Tiered Customers in response to COVID-19, until Jan 28. No action is required by our customers as these rates will be automatically applied to the electricity usage on bills. Visit oeb.ca

December 25, 1921 saw the testing of the first generator at the Sir Adam Beck 1 Generating Station in Niagara Falls. It went into full production on Jan 22. #generation #niagarafalls http://www.niagarafrontier.com/power.html #localhydro

#SCAM ALERT: Customers are receiving phone calls claiming their hydro is going to be disconnected for non-payment. The customer is then directed to make a cash payment at a specific Convenience Store to avoid disconnection. Lakefront encourages customers to call us at 905-372-2193 if they ever suspect a scam or receive a call from a company saying they represent Lakefront Utilities.

ATTN CUSTOMERS IN COBOURG & COLBORNE: Lakefront is developing our Cost of Service Application & we need your input! This application forms the basis for your distribution rates for the next 5 years & establishes the investments Lakefront needs to make. Have your say! Take our survey at www.EngageCobourg.ca ... #Cobourg #Colborne See more

Downed powerlines are dangerous. Stay 10 metres (33 ft) or more away or you could be seriously hurt or killed! #PowerlineSafety

Lakefront Utilities is hosting a Neighbourhood Consultation for residents of Parliament Street & Victoria Street in Colborne. Join us this evening between 4:30pm & 6:30pm at Victoria Square in Colborne to discuss proposed infrastructure upgrades. https://engagecobourg.ca/2022-2026-cost-of-service-rate-app #Colborne

The COVID Energy Assistance Program is available for small businesses and registered charities who are struggling to pay their energy bills as a result of the pandemic. Applications can be made online at https://www.lakefrontutilities.com//COVID-19-Energy-Assist

Have you taken the survey? Cast your vote in the poll? Asked a question that you've always wondered about your electricity service or bill? Join in the conversation and let Lakefront know your thoughts. https://engagecobourg.ca/2022-2026-cost-of-service-rate-app

#DidYouKnow 37% of Ontario's Electricity is supplied by Hydro, Wind, Solar and BioFuel? Learn more as part of National Clean Energy Week! https://bit.ly/2YFq2O2

When and how you use electricity can affect what electricity pricing plan is best for you: Time-of-Use or Tiered. Find out more at oeb.ca/choice

Make sure to replace your furnace filter now that colder temperatures are here. A clogged filter makes your furnace work harder and use more energy #EnergyConservation #Tips

If you're decorating for Hallowe'en, make sure the cords you're using for decorative lighting or for spooky voices are secured. #Halloween #ElectricalSafety

If you're behind on your energy bills as a result of the COVID-19 pandemic, you may qualify for a one-time, on-bill CEAP credit. See if you qualify at: http://oeb.ca/ceap

It takes many electricity sources to power our province. Check out what was the biggest contributor in 2019. #SupplyMix #OntarioElectricity

Lakefront is seeking customer feedback during our Cost of Service rate setting process. Take the survey at www.engagecobourg.ca For more info, visit https://www.lakefrontutilities.com//lakefront-seeks-custo/

More time spent at home means higher energy use. Here’s a few ideas on how to stay comfortable and keep your energy costs in check while we work, study and play at home.https://saveonenergy.ca//Work-study-play-and-save-energy-a

Look up, look out and locate overhead powerlines! Contact with overhead powerlines is dangerous and you could be seriously injured or killed! #powerlinesafety

Happy Labour Day! Enjoy your time off. Our staff will be back tomorrow to help with anything you need. #LabourDay

If you're having trouble paying your electricity bills, we have programs that can help. #FinancialAssistance #WorkingTogether

Wishing everyone a happy Thanksgiving, in whatever form it may take. Stay safe everyone! #socialdistance #wearmasks #staysafe #weareinthistogether

Know what to do; Stay inside a vehicle that has come into contact with overhead wires until the power is disconnected (unless you see a flame )! https://www.youtube.com/watch?v=tiKkDgY2AMg

The COVID-19 Energy Assistance Program (CEAP) is a one-time, on-bill credit for those having difficulty paying their energy bills due to the pandemic. See if you qualify at http://oeb.ca/ceap

Our crews are essential for keeping our electric and water supply systems running. Please keep your distance both in person as well as when driving your vehicle so we can keep them safe and healthy during COVID-19.

Are you experiencing hardship as a result of COVID-19? The COVID Energy Assistance Program (CEAP) can help. Applications can be found at: https://www.lakefrontutilities.com//CEAP-Application-form-

The COVID-19 Energy Assistance Program for Small Businesses is a NEW program to help small businesses and registered charities with their energy bills. See if you qualify at https://bit.ly/34DEB8M #FinancialAssistance

Here's a tip if you're closing the cottage this weekend: Always check for branches over powerlines that may need pruning (hire a utility arborist for any pruning near powerlines. They're specialized!) For more tips visit: https://bit.ly/2YJZRoY

The watermain on King Street West in Cobourg has been repaired & a crew is on site flushing the watermain. Affected residents are advised to wait until the flushing is complete and then run a cold water tap until the water runs clear.

https://consider-this.ca/opportunity-to-save-money-on-elec/

Hire a trained utility arborist to prune branches near wires especially in winter when branches hang lower under the weight of heavy snow. More cottage closing tips here: https://bit.ly/2YJZRoY

Looking for ways to save on your electricity bill, now that you are spending more time at home? Consider buying an ENERGY STAR certified product: an LED bulb, a laptop, or a washer or dryer https://bit.ly/3cBqbbr #ENERGYSTARCanada #ENERGYSTARDay

The watermain on King Street west, between Margaret Street and William Street, has broken. Repair crews are on site. An estimated time of completion is not available. Staff are working diligently to complete the repair.

Heading into fall yard cleanup this weekend. Always remember to carry ladders horizontally to avoid contact with overhead wires. For more powerline safety tips: https://bit.ly/2EI4oC8

On the final day of Customer Service Week, we'd like to remind our customers that we are here to discuss your bill, make a payment, or help you learn about financial assistance programs. Call 905-372-2193 or email us at [email protected] #CustomerServiceWeek #Community #HereForYou

COMMUNITY: The Town of Cobourg and the Cobourg Police Service are strongly recommending that citizens consider safer ways to celebrate Halloween and follow publ...ic health advice to keep the risk of spread of COVID-19 within the community low. Whether you decide to stay home to celebrate or head out trick-or-treating this year, please take extra precautions to ensure you are keeping yourself and your family safe. Download our trick-or-treating posters for your front door to let your neighbours know whether you're handing out candy www.cobourg.ca/halloween Read the press release for at-home Halloween activities, trick-or-treating safety tips and public health guidelines at www.cobourg.ca/news --- Haliburton, Kawartha, Pine Ridge District Health Unit, Experience Cobourg, Downtown Cobourg, Cobourg Community Centre, Cobourg Public Library #Halloween2020 #COVID19 #StaySafe

Happy Senior Citizen's Day! For all our customers who are seniors, we are here to assist you! We can help you understand your bill, access financial assistance programs, and answer any questions you may have. Contact us today!

The disconnection moratorium ended July 31. If you are having difficulty paying your electricity bill, we have programs to help.

Lakefront’s 2019 Scorecard is now available. See how Lakefront scored in 4 key areas of performance: Customer focus Operational effectiveness Public policy & responsiveness Financial performance... https://www.oeb.ca//Scorecard%20-%20Lakefront%20Utilities% See more

Lakefront is currently searching for a highly motivated, results oriented individual for the position of Director, Engineering and Operations. Reporting to the President & CEO, this position will provide leadership, direction and support to a small team of technical staff and have accountability for all aspects of distribution system asset management, including short and long-term planning and design, system capacity forecasting, metering, customer connections and operations.

If you're behind on your energy bills as a result of the pandemic, you may qualify for a one-time, on-bill COVID-19 Energy Assistance Program (CEAP) credit. See if you qualify!

When cleaning eavestroughs and windows, working on the roof, painting the house or pruning trees, keep 3-6 metres from overhead powerlines #staysafe #powerlinesafety

Lakefront is looking for a self-motivated individual to perform Geographic Information System (GIS) duties within the Electric Asset and Design Department on a 10-month contract basis. The individual should be enrolled in a College or University electrical engineering and/or GIS related program and seeking a co-op work term.

Make the switch to paperless billing! --> https://myaccount.lakefrontutilities.com/app/register.jsp

The COVID-19 Recovery Rate for Time-of-Use customers is in place until October 31st and applies all day, every day. https://news.ontario.ca//ontario-provides-consumers-with-g

If you are having difficulty paying your electricity bill due to the pandemic, you may be eligible for the COVID-19 Energy Assistance Program (CEAP). Click the link to find out if you're eligible! ---> https://www.lakefrontutilities.com//CEAP-Application-form-

You can save up to 20% on your heating bill by sealing all leaks around windows, doors and electrical outlets. #WinterConservation #ElectricitySavingTip

The COVID-19 Energy Assistance Program for Small Business (CEAP-SB) provides a one time, on-bill credit to help eligible small businesses and registered charities catch up on their bills. See if you qualify!

Lakefront reviews the cause of the power outage that affected Cobourg customers on Sunday shortly before 5am.

Happy Long Weekend! Get outdoors and enjoy the sunshine. Our Customer Service Representatives will be back in the office tomorrow to answer your calls.

It's Fire Prevention Week and this year's theme is Serve Up Fire Safety in the Kitchen #FirePreventionWeek

Lakefront Utility Services is currently searching for a highly motivated, results oriented individual for the position of Finance Assistant. Reporting to the Director of Regulatory Finance this position will be responsible for a variety of accounting, payroll, and other finance department functions.

Power has been restored. If you are still without power, please call 905-372-2193

Crews have identified the problem and are on route to make repairs. The estimated time of restoration is 7:35 am.

Electricity to the Town of Cobourg is provided through two feeders (M4 & M2) from Hydro Ones station in Port Hope. The M2 feeder is out. A crew is on site looking at fault indicators. There is an auto-reclosure issue which is likely due to the storm. More updates will be posted as received.

In honour of Customer Service Week, we'd like to recognize the exceptional work our staff has done during COVID-19. From our front desk staff to our line crews to our water distribution & treatment operators, they continue to work hard to deliver safe and reliable services to our customers #CustomerServiceWeek #Community #Thankyou

We are receiving reports of a power outage in Cobourg. Crews have been dispatched.

Julie from Lakefront Utilities presented Karin Cummings, Senior Program Coordinator of The Help Centre, with a cheque for $3,000 to further support Lakefront customers by increasing funding for the Low-Income Energy Assistance Program (LEAP). With the extended disconnection ban ending today, July 31st, the need for LEAP will be greater this year with more consumers meeting the eligibility criteria due to the impact of the COVID-19 pandemic.

It's Fire Prevention Week! Watch what you heat always stay in the kitchen when you are cooking. https://bit.ly/3jfqGua

Working around the cottage? Check for trees growing close to overhead wires. If you own the hydro poles and powerlines on your property, contact a trained arborist to trim trees that are within one metre of wires. https://bit.ly/2YJZRoY

Are you experiencing hardship as a result of COVID-19? The COVID-19 Energy Assitance Program (CEAP) can help. Applications can be found at: https://www.lakefrontutilities.com//CEAP-Application-form-

Lakefront Utilities provides a review of yesterday's power outage which affected over 8,000 customers in the Town of Cobourg.

Power has been restored to those affected in Cobourg. Lakefront is continuing to monitor the situation. Currently there is increased load on the system. Lakefront is asking customers to please limit their electric usage this evening to help decrease strain and prevent another outage. If you are still without power, please call 905-372-2193

An attempt to energize the transformer at Brook Road substation was made earlier, but tripped due to too much load. Lakefront then energized one of the feeders at the Brook substation which supplies power to most of the affected customers. It held for approximately 15 minutes but then tripped again. Lakefront is currently working to switch and reduce some of the load in an effort to restore power.

Crews are still on site at the Brook Road substation in Cobourg testing cables and the transformer. We do not have an estimated time of restoration.

Crews are on site at the Brook Road Station and have identified the issue. We do not have an estimated time of restoration. As always, we appreciate your patience as we work to quickly and safely restore power.

We are aware of a power outage affecting a large portion of Cobourg. A crew has been dispatched. Updates will be shared as received.

ATTN LAKEFRONT CUSTOMERS Beginning Tuesday, August 4th, Lakefronts Office at 207 Division Street will be open to customers from 10am 2pm on Tuesdays, Wednesdays & Thursdays. Customers can also make an appointment if these times are not convenient. Masks are mandatory when visiting Lakefronts Office, some exceptions apply.

We have now restored our telephone lines.

Our telephone lines are temporarily down. Please email us at [email protected] for emergency assistance. We apologize for the inconvenience.

Plugging in outdoors? Always use an extension cord that is rated for outdoor use. Remember "right cord, right place, right use"! Stay safe with these outdoor safety tips: https://bit.ly/3hDP8ow

Power has been successfully restored. If you are still experiencing power issues, please call 905-372-2193.

There is a power outage affecting a large portion of Cobourg. Crews have identified the issue and are on site at Victoria Station to isolate the station transformer and shift the load to restore power. We do not have an estimated time of restoration. We appreciate your patience as we work to safely restore power.