London Transit

Thank you to our amazing team on Transit Appreciation Day and every day! We also thank those who submitted a virtual Thank You Card. We received many cards and your kind words have put a smile on our faces.

Say Thank You To Your LTC Transit Team! March 18 is International Transit Appreciation Day. Our transit team continues to make us proud - they have stepped up, adapted and performed under pressure to keep our community moving throughout the pandemic.... Whether it be an Operations employee who plays a role in delivering the service, a Fleet & Facilities employee cleaning and maintaining buses for service and keeping our facilities operating or an administrative employee preparing schedules, paying bills, assisting employees, keeping our technology running or responding to our valued customers, all have played an integral part in keeping the service moving. On March 18, London Transit, along with transit systems across the county, will be recognizing our entire team and we are counting on you to share your thanks by completing a virtual thank you card for us to share with our employees on that day. If you don’t want to complete a virtual card, please remember to thank your bus Operator on March 18, it will be much appreciated! Submit your virtual thank you card by March 17 to be sure it is shared on Transit Appreciation Day: http://londontransit.ca/say-thanks/.

Route 55 Community Bus - Returns February 26, 2021 With London-Middlesex returning to the Provincial Framework and the operating of shopping centres Route 55 Community Bus will be operating again on Friday February 26, 2021 serving Masonville Mall. New safety measures were implemented on Community Bus Service for the safety of riders and Operators. Please review these safety measures: http://ow.ly/LF2A50DCXja... If you have any questions or concerns regarding Community Bus service please contact Customer Service at 519-451-1347.

London Transit will be operating on a Holiday schedule on Monday February 15, 2021 in observance of Family Day. Please remember to travel for essential trips only as the ‘Stay at Home’ order remains in effect. Customer Service will be available from 8:30AM to Noon and 1:00PM to 4:30PM at 519-451-1347. The Downtown Ticket Office will be closed. Tickets and pass sales will be available at the 450 Highbury location during Customer Service hours. For specific timing on your route... or to check your holiday schedule use realtime.londontransit.ca. Note: Routes 90,91, 102 and 106 will not be operating on February 15, 2021. Regular service hours will resume on Tuesday February 16, 2021. Pull out the games and enjoy a safe and fun Family Day!

Holiday Schedules for 2020 London Transit will operate on special holiday and regular holiday schedules throughout the holiday period. We encourage riders to follow Public Health Guidelines while celebrating this holiday season to keep your family and our community safe. Christmas Eve transit will operate on regular Weekday Service with Customer Service and Downtown Ticket Office open for regular operating hours. Christmas Day and Boxing Day routes will operate on Special Hol...iday Schedules. Check for the Special Holiday Schedules for Christmas Day and Boxing Day on the Routes & Schedules page. Check the New Year’s Eve schedules on the Routes & Schedules page. Complimentary service will be from 8PM to end of service. Please remember to follow Public Health Guidelines and celebrate safely. New Year’s Day routes will operate on regular Holiday Schedules be sure check the regular schedules on the Routes & Schedules page. Please remember to follow Public Health Guidelines and celebrate safely. On New Year’s Day London Transit will operate on Holiday Schedules. For full details and all schedules visit: http://ow.ly/auiF50CJdN0

Check out the proposed service changes in the 2021 Draft Service Plan: http://ow.ly/NDlA50CsJQK Due to the impacts of COVID-19, in person public consultation will not be taking place for the 2021 Draft Service Plan. To provide feedback on the proposed changes we encourage passengers to complete the online survey: http://ow.ly/8FDV50CsJQM. Alternatively Planning Department staff can be reached at [email protected] to provide feedback or set up a one on one phone call to discuss the service plan changes in more detail. As always feedback can also be provided by contacting our Customer Service Representatives at 519-451-1347 or [email protected]

We want to hear from you! Provide your feedback on the proposed service changes in the 2021 Daft Service Plan through our online survey: http://ow.ly/cafS50CgK9P Have questions or want to know more about the 2021 Draft Service Plan, schedule a call with an LTC Planner by emailing us at [email protected]

Schedule Changes for Routes 19, 24 and 35 Effective Sunday November 29, 2020, Routes 19, 24 and 35 will return to regular fall service levels. Updated schedules are available on the Routes & Schedules page: http://ow.ly/ENNd50Csl7T ... If you have any questions regarding the new schedules, please contact us at [email protected] or 519-451-1347.

Today in honour of Remembrance Day at 11:00AM, where safe to do so, buses will pull over to observe a moment of silence. Complimentary rides are also offered to all Veterans throughout the day.

Thanksgiving Holiday Service London Transit will be operating special schedules on the following Routes 1, 3, 5, 7, 12, 15, 16, 24 and 35. Check for the Thanksgiving schedules on the Routes & Schedules page: http://ow.ly/JNYI50BNrje All other routes will be operating on a Holiday schedule with the following Routes 28, 30, 33, 36 & 37 as well the Community Bus (Route 51) not operating. ... Customer Service will be available to assist with trip planning from 8:30AM - Noon and 1:00PM - 4:30PM. The downtown ticket office will be closed but passes, tickets and stored value can be purchased at 450 Highbury during customer service hours. Trips can also be planned using http://ow.ly/EdqM50BNrjg or Google Maps.

Today we thank our employees and acknowledge their continued efforts in providing service throughout our community especially during the pandemic. As a community, you have put a smile on our faces many times throughout the pandemic by providing some positive feedback to share with our team we truly appreciate it. We know that together we will stay connected and with our combined efforts, stay safe.

Let’s protect each other and our community. Keep a one-way flow on board the bus: Riders are to board through the front doors and exit through the rear doors, with the exception of those who have accessibility needs.... Wear a mask: Masks are mandatory on transit. There are a number of exceptions to this Middlesex-London Health Unit Order, find details at: http://ow.ly/QbRd50BDuwR Stay home if sick: Do not ride transit if you are sick or experiencing symptoms related to COVID-19. Every one of us plays a part in keeping our community safe - thank you for your continued cooperation.

Beginning first bus on Monday September 28, 2020 Routes 19, 24, & 35 will have earlier start times. Route 19 will start at 5:56AM Route 24 will start at 5:58AM Route 35 will start at 6:58AM... Be sure to check you route schedule labelled for September 28th on our routes & schedules page: http://londontransit.ca/plan-a-trip/routes-schedules/ or use realtime.londontransit.ca or Google Maps to plan your trip.

Community Bus Service Returns October 5 with New Safety Procedures London Transit is excited to be reintroducing the Community Bus service (Routes 51, 52, 53, 54, 55 & 56) on October 5, 2020. For everyone’s safety, this service will operate a little differently than our regular riders have been accustomed to. Riders are now required to:... Be at the designated pick up point five minutes before departure time to guarantee service. Operators will not wait past departure times and will no longer enter buildings or stores to notify riders that they are departing. Be able to safely board the bus themselves or with the help of their a support person (at both pick up and drop off locations). Manage their own parcels Please note that bus Operators will continue to secure mobility devices once the rider is on-board. We thank our Community Bus riders for your cooperation and understanding as we all do our parts in keeping our community safe. We look forward to have you riding with us again soon!

Let's help protect each other by wearing a face covering. Remember that your nose, mouth and chin must be covered and to be understanding of those who are unable to wear a face covering. For more information on how we can ride safely together: http://londontransit.ca/2020/06/22/riding-safely-together/

Reminder that London Transit is operating on holiday schedules today for the holiday Monday. Plan your trip using Google Maps or check realtime.londontransit.ca for arrival information.

London Transit Community Bus Not Starting September 8, 2020 The Community Bus service will not be returning as soon as we had hoped. Please watch for more information on the reintroduction will be coming soon.

London Transit will be operating on holiday schedules for the holiday Monday September 7, 2020. Routes 90, 91, 102, 104 & 106 will not be operating. Find full routing details: http://ow.ly/2COB50BhoUj Remember to be checking the September 6th schedules for trip planning as the service level changes take effect on Sunday: http://ow.ly/8HlZ50BhoUk

Face Covering Checklist for Transit: Have mask/face covering on before boarding Cover nose and mouth Do not wear under chin... Be understanding of those who can't wear a mask Find out more about how we can all ride safely together: http://londontransit.ca/2020/06/22/riding-safely-together/

Need help planning your trip? Enter your destination on Google Maps and find your routing options in real-time. For access to real-time info, detours and alerts in one convenient spot visit realtime.londontransit.ca.

Remember to load your September monthly pass onto your Smart Card before September 1st. If you are loading your Smart Card at the Downtown Ticket Office please note that on Saturday August 29, 2020 the office will be closed from 1:15PM-2:15PM.

Service levels will be changing beginning September 6, 2020 with 19 routes returning to regular fall service see details below: All routes serving Western University and Fanshawe College (2, 4, 6, 9, 10, 13, 17, 20, 25, 27, 31, 33, 34, 90, 93, 94, 102, 104 and 106) will resume regular weekday, Saturday and Sunday service levels Industrial routes (28, 30, 36 & 37) will continue to operate on a modified weekday service, noting the late evening trips on Routes 30 and 36 wi...ll not operate All other routes (1, 3, 5, 7, 12, 15, 16, 19, 24 & 35) will continue to operate on a modified Saturday level of service similar to what is currently operating Not operating - Route 92 For schedule information visit: http://ow.ly/IXFH50B8wEa Community bus routes (51, 52, 53, 54, 55 and 56) will resume operating although the start date(s) may be delayed. Further information will be provided on this service as soon as possible.