Maru/Matchbox
2 Bloor Street East M4W1A8 Toronto, ON, Canada

We surveyed our Tech Advisory Council consumer panel to determine how people’s streaming services have changed due to COVID-19, what services they use, and what frustrations they have about streaming. #maruhub #insights #mrx https://marumatchbox.com/consumers-navigate-streaming-serv/

The entertainment media and sports worlds are facing upheaval due to COVID-19. We hosted a roundtable of insights professionals to discuss what comes next. https://marumatchbox.com/entertainment-media-sports-covid-/

Small business is the heart of the Canadian economy. We convened a roundtable of B2B leaders to discuss concerns and hopeful signs for SMBs during COVID-19. #smb #insights #covid19 https://marumatchbox.com/b2b-roundtable-help-canadian-smal/

Erica Ruyle and Liz Miller dive into how people feel, behave and think about celebrating Halloween in 2020 and provide key recommendations that brands should be considering going forward. https://marumatchbox.com/reinventing-the-holidays-halloween/ #mrx #insights #halloween

To understand just how large of an impact #COVID19 will have on Halloween this year, Maru/Matchbox surveyed Canadian adults across every province. Only about half of those who participated in Halloween activities last year expect to do so again this year. https://marumatchbox.com/survey-covid-19-scares-canadians-/

Andrew Hawn (Managing Director, Technology) and Rich Durante (Managing Director, Pharmaceuticals & Therapeutics) recently sat down for one of Maru/Matchbox's conversational sprints to examine the future of #telehealth from their respective areas of expertise. https://marumatchbox.com/future-of-teleheath/

Company news: Maru Group publishes Eureka! The science and art of insights. Eureka! explores the detailed steps that intelligence analysts, doctors, detectives, lawyers, psychologists, and other sense-makers have taken to combat their biases and blind spots. Their eureka moments of discovery provide a clear direction on how to elevate the quality and consistency of our insights today.... News release - https://lnkd.in/e2nPPCu Available on Amazon - https://lnkd.in/eEgV8VV

We surveyed Canadians across every province to determine the impact #COVID19 is having on #Halloween celebrations this year. https://marumatchbox.com/survey-covid-19-scares-canadians-/

With only a few weeks until #Halloween here is a repost about how large of an impact #COVID19 will have on the spookiest day of year. https://marumatchbox.com/survey-covid-19-scares-canadians-/

Ready in just minutes, Maru/HUB’s Instant Qualitative Environment brings together cutting-edge #qualitative methodologies, in-depth analysis tools and direct access to quality, known respondents together in one secure, engaging platform. Learn how - https://info.marumatchbox.com//Maru%20Matchbox%20Instant%2

We hosted a roundtable discussion with #retailers on the challenges facing the industry with COVID-19 and how innovators are determining the #futureofretail https://marumatchbox.com/retail-2020-roundtable-discussion/

Maru/HUB’s Conversational AI platform reaches audiences and engages with respondents across social and conversational channels, like #WhatsApp and #FacebookMessenger, in a way that’s familiar to them. Learn more or contact us direct - https://info.marumatchbox.com//Conversational%20AI%20sell%

Has #COVID19 changed our eating habits and our relationship with food? Our expert roundtable discusses shifts in how and where we eat have created new opportunities for #foodandbeverage and #CPG brands. Read - https://marumatchbox.com/future-of-food-industry-2020-roun/

The first step in the journey to confronting bias is creating awareness and admitting it is a problem. https://marumatchbox.com/battling-bias-in-analysis/

Our UK team offers up 3 nourishing lessons for #food brands to connect with #parents in a way that is meaningful for their deeper emotional needs. https://marumatchbox.com/parents-no-longer-feel-food-brand/ #brands #emotions #covid19

Maru/Matchbox's COVID-19 tracker reveals key ways that online retailers and OTC pharmaceutical brands can connect with consumers who have chronic health conditions. https://marumatchbox.com/chronic-health-condition-consumer/

This year heading back to school is unlike any other. We surveyed parents in the US and Canada using our Maru/HUB proprietary technology to learn their feelings about sending the kids back to school. https://marumatchbox.com/different-back-to-school-jitters-/

We used our Brand Emotion tool to survey UK workers on how they feel about remote work as the new normal, and how employers can fuse working from home and the office post-pandemic to drive employee engagement. https://marumatchbox.com/fuse-office-and-remote-work-drive/

The unearthing of a monument around Stonehenge underscores the power of technology and teamwork - lessons we apply to our #marketresearch philosophy. https://marumatchbox.com/new-market-research-tools-lessons/

Hope you have had a great summer so far. Here are some of the Maru/Matchbox blog posts you may have missed. Keeping your CX programs relevant to how your customers evaluate your brand. https://marumatchbox.com/keep-your-cx-program-relevant/ Canadians on spending, shopping and life's big moves during the COVID-19 crisis. https://marumatchbox.com/canadians-spending-during-covid-19/ ... The trouble with tunnel vision - an error that plagues insights. https://marumatchbox.com/tunnel-vision-error-plagues-insig/ The hospitality industry in a time of social distancing. https://marumatchbox.com/hospitality-industry-social-dista/ #mrx #thoughtleadership #insights

We have much to learn from the intelligence community and their approach to generating insights, while grappling with innate biases and limitations. https://marumatchbox.com/grappling-with-biases-and-heurist/ #mrx #insights #eureka

The #hospitality industry faces an unprecedented test with the spread of #COVID19. We gathered hospitality professionals to provide an exchange of business model innovation ideas. https://marumatchbox.com/hospitality-industry-social-dista/