MAZK Customer Experience Consulting
I come to you T8W 2S4 Grande Prairie, AB, Canada

Learning the skills to handle the difficult customer are invaluable. Creating a win back customer can help your business. I can help your business identify the staff needing some development. http://www.cbc.ca//manitoba/rude-customers-retail-1.4029815

Simon Sinek's interview about millennials has gone viral the last few days, so I wanted to share the whole interview that was posted a few months ago, and encourage you to check out his simple, yet brilliant ideas and thoughts about leadership and culture. His work has inspired me in my career so much in the last year and a half (I even bought his new book the day it came out). It is an hour, but well worth the watch. The interview is just a small snapshot of what he is about and recommend his books and TED talks for some more material. https://youtu.be/ldh8E6LCLhM

Mystery Shopping your business and your competitors gives you valuable information to help train and develop your staff. Let me help you grow your business. - Restaurants - Coffee Shops - Retail - Hotel... - Medical / Business Offices See more

Sometimes it is nice to have an outside perspective on processes and people. Call me to set up a mystery shop consultation. They are customized for your needs.

Preparation and adaptation are an important part of a memorable experience. "The customer is the star, the store is the stage; and we must become the best supporting actor." http://onforb.es/22sQEzx