Mississauga Real Estate Careers
186 Robert Speck L4Z 3G1 Mississauga, ON, Canada

Building Trust With Clients There’s a saying: People refer professionals they know, like and trust. That last one, trust, can be the trickiest to achieve. Here are some techniques that might help you build trust:... Do what you say you’ll do. This is a simple, but powerful, strategy. Think about how you feel when someone promises to do something, such as email you information, and they don’t. Your trust in them erodes. Return calls and emails promptly. Clients often complain that sales associates don’t reply to calls or emails. Make it a habit to get back to clients quickly. Don’t avoid difficult conversations. You may need to disagree with your client about topics such as listing price. Deal with those issues head-on. Although the topics are difficult, clients will often appreciate your candor and the fact that you’re working in their best interest. Stay in touch after the transaction. One of the best ways to build trust with clients is to stay in regular contact after the transaction. You can do that with calls, visits and a monthly direct mail update. Building trust with clients will not only improve your working relationship, it will also lead to more referrals.

Setting SMART Goals If you’ve read books and articles about setting and achieving goals, you have probably come across the acronym SMART. It was developed in the early 1980’s by George T. Doran. Although there are many variations, the most common meaning of each letter is as follows: Specific Measurable... Action-oriented Realistic Time-bound This simple approach to setting goals has held up over the decades for one main reason: it works! How do you use it to get more clients and listings? Here’s an example: Say you want to get more referrals from your previous clients. So, you write down your 2020 goal: Get more referrals from clients! Does that goal meet the SMART criteria? No. To begin, more doesn’t meet the requirement that the goal be specific. So, you change it to: Get 10 more referrals from clients! That’s closer, but you’re still not there. It’s specific, measurable, and realistic. But, you’re missing the other two letters. Finally, you revise it to: Get 10 more referrals from clients by December 31, 2020, by using a good system to stay in touch with past clients on a monthly basis. Now your goal is also time-bound and action-oriented. As such, you’re much more likely to achieve it. Try this proven approach for setting this year’s goals.

The First 30 seconds of a Listing Presentation When you meet someone for the first time, you probably form an impression fairly quickly. In fact, according to research, that initial impression - good or bad - can linger indefinitely. That’s why, when you’re making a listing presentation to a new prospect, you want to create the best first impression possible. The first 30 seconds are critical. Here are some tips:... Show up on time. No matter how understandable the excuse, if you arrive late, it’s going to be remembered. After ringing the doorbell, stand back three feet. Creating some distance will make you look more friendly and respectful. When your prospects answer the door, introduce yourself and thank them for the meeting. If appropriate, suggest an informal area in the home for the meeting, such as the kitchen table. (It’s often better than the living room because it tends to be less formal and more relaxed.) Start by asking an open-ended question that gets them talking. For example, Your home looks beautiful. What work have you done on it over the years? When prospects talk, they become more relaxed with you. These tips may seem simple, but they will help make a better first impression which, ultimately, will increase your chances of getting the listing.

Staying Motivated in Slow Periods Just about every business has slow periods, whether they are predictable or they come as a surprise. During those times, it can be difficult for even the most confident sales associates to stay positive and motivated. Here’s a strategy worth trying. When things are slow, take a look at the activities you’ve done over the past year or so and identify the ones that had the best results. For example, you may have had success door-knocking on a s...treet where you had recently sold a home. Make a list of your most effective strategies. Then, during the slow periods, focus on doing more of those activities - perhaps even better and more systematically. Business-building tactics that worked for you in the past will likely work again. And, when you start seeing some good results, you’ll feel motivated to keep going. There’s nothing more motivating than having some hot leads come in! Try this the next time things are slow.

The About Page of Your Website. It's more important than you might think. According to a number of professional services marketing studies, prospects are likely to visit and review the About page before deciding to contact you. The reason is obvious. They see you as the product and they want to learn more about you. How do you make your website About page work harder and generate more enquiries? Try using the which means... technique. Here’s an example: We’re the #1... seller in south Mississauga, which means we know how to find you a great home in that area. The principle behind the which means... technique is to not only highlight your credentials and accomplishments but to also let prospects know how those credentials and accomplishments benefit them. Doing that makes your About page more helpful, meaningful, and persuasive. Action step: Take a look at your current About page. Are there areas where you could include a which means...? If so, work this phrase into your copy!