Newcastle Veterinary Clinic
108 King Ave West, Newcastle, ON L1B 1H7 Newcastle, ON, Canada

In the past few weeks we have seen lots of pups coming into the clinic with one or more ticks attached and engorged. Just a reminder that ticks LOVE cool, damp Fall weather and are very active this time of year. If your pet goes outdoors it's a great idea to have them on flea and tick protection right now to help avoid complications like Lyme disease flea infestations!

We are happy to announce that starting tomorrow we are back to our regular hours to better accommodate your scheduling needs! . We will be open Monday-Friday until 7pm and Saturdays until 1pm

GOOD NEWS! . Starting October 19th our hours will be extended to allow for some evening and weekend appointments again! (See attached image for our updated schedule for the next two weeks) . Starting in November we will be extending our hours even further to be able to better serve you. We will keep you posted when the hours change again. ... . We would like to thank everyone for their patience during our brief cut back in hours and we look forward to seeing you soon! See more

If you checked out the video in our last post you will know about some of the changes and set backs veterinary clinics are facing during this pandemic. As such, starting Monday October 5th we will be on a new, temporary schedule. We apologize for any inconvenience this may cause. We hope this to be very temporary and will keep you posted as soon as we are back to a more normal schedule. . As always, we thank you for your continued patience and support!

Over the past several months we have been asked frequently if our phone lines are malfunctioning because people are unable to get through to us right away. The truth of the matter is that our phones are in tip top shape but they are ringing off the hook! . This video does a great job of explaining why the Covid-19 pandemic has had vet clinics all over the world busier than ever. The veterinary world has changed so much in the past 6 months and we will continue to evolve as t...he pandemic runs its course. This means a lot of changes for our staff as well as our clients. . We want to thank all of our valued clients for their continued patience and support as we navigate our way through this together. We hope everyone is staying safe and enjoying any extra time they may have at home with their four legged friends https://www.youtube.com/watch?v=pCSZ4E_SSfU&feature=youtu.be

Over the past several months we have all experienced an upheaval of our day-to-day routines. Pets have become used to having human contact all day, every day, and with a lot of people now heading back to work pets are having to suddenly face long days alone. This drastic change in routine can lead to separation anxiety. . . Signs of separation anxiety: - Panting, pacing, salivating when owner is preparing to leave home ... - Vocalizing - Destructive behaviour when alone . . Pets at higher risk of separation anxiety: - Senior pets - Newly adopted pets - Pets with existing behavioural issues - Puppies . . What can we do to reduce the likelihood of separation anxiety? - Start slowly changing your daily routine with your pet to mimic what it will be like when you are back to work. For example, if your pet has been enjoying hour long walks every morning while you’ve been home start gradually shortening them to a length that will be attainable when you are back to work. - Start leaving your pet alone at home for short periods of time before you have to go back to work. Gradually increase the length of alone time to prepare them for full days alone when you are back to work. - Provide something positive and stimulating for the pet when you leave the house. Ideally this would be something they only receive when you leave the house. Examples are stuffed, frozen Kong toys or puzzle feeder bowls. Give them something that will take time to finish in order to keep their mind preoccupied while they adjust to being alone. The longer you are away the longer lasting the treat should be. - Try using dog-appeasing pheromones. These come in plug-in diffusers (no scent detectable to humans) or collars for the dogs to wear. . . Taking necessary steps to avoid/treat separation anxiety will make for a happier home for pets and owners alike! . If you have any questions or concerns about your pet and separation anxiety please call us at (995)987-3816 or email us at [email protected]

It’s not always puppies, kittens and rainbows working in a vet clinic, so we cherish these sweet moments when we can!

We’ve updated our hours to better serve you! . PLEASE NOTE that at this time we are still operating with our doors closed to the public. Pets will be brought into the clinic for appointments while owners wait in their vehicles and consults will be done over the phone. . All food and medication orders should still be placed by phone or through our website. Payment will still be collected over the phone with Visa or MasterCard and orders will be picked up at our back door. ... . We would like to thank everyone for their continued patience! See more

We are very excited to announce our newest addition to the team, Dr. D’Arcy Dykeman! . Dr. Dykeman graduated from the Ontario Veterinary College in 2020. She started her career her with us here at NVC in June. She has wanted to be a veterinarian for as long as she can remember and is so excited to finally be working her dream job. Dr. Dykeman is looking forward to being able to provide a quality and meaningful patient and client experience. We are so happy to have her on board!

Today we said goodbye to Dr. Teresa Gutierrez after 15 years of service at NVC. Her hard work and dedication to her patients will be truly missed by co-workers and clients alike. We are sad to see her go but excited to see what her next chapter has in store for her. We wish her nothing but the very best!

UPDATED HOURS: Please be advised that we are updating our hours as of today (please see photo). Our availability for different kinds of appointments will be evolving as time moves forward. It is impossible to know the exact timeline for these changes so we advise calling or emailing the clinic on a weekly basis if you are waiting for a certain kind of appointment that has not recently been available.... At this time we are still limited to seeing existing clients only. Thank you for your continues patience and support! We hope everyone is staying healthy out there.

Wow! This sign definitely brightened our day here at NVC. Thank YOU to all of our amazing clients who are being so supportive and patient during this crazy time. We are proud to be a part of such an incredible community! #newcastlestrong #durhamregionstrong

Thank you for your continued patience during this extremely busy time. We are working our hardest to get your orders ready ASAP!Thank you for your continued patience during this extremely busy time. We are working our hardest to get your orders ready ASAP!

Here are some answers to your frequently asked questions regarding our clinic during the COVID-19 pandemic.

COVID-19 PROTOCOL UPDATE There have been some important changes as to how we are approaching appointments and food/med pick-ups in order to keep our staff and our customers safe from the spread of COVID-19. No clients will be permitted to enter the clinic.... Prepaid pick-ups for food/meds will be at back door. A reminder that if you are waiting at the door for food or medications to KEEP YOUR DISTANCE from other patrons. You should be leaving at least 2 meters between each person to avoid possible spread of virus. PLEASE READ ATTACHED PHOTO FOR FULL DETAILS. These changes will be in effect starting tomorrow, Monday March 23, 2020.

Here are some FAQ regarding COVID-19 and pets: https://www.lifelearn.com//LifeLearn-Coronavirus-Disease-C

Did you know that you can request a refill of your pet’s food or medications directly from our website? Once requested please wait for a call to confirm that your order has been filled and is ready to pick up before coming to the clinic. Click here to refill a food or prescription:... https://newcastleveterinaryclinic.ca//prescription-refill/

To our valued customers: We are living through a truly trying time right now with the COVID-19 outbreak. We are doing our best to keep our doors open while still keeping our staff and our community safe. We will be reducing our hours to reduce public contact while still being able to assist patients in need. We will be seeing our EXISTING PATIENTS for EMERGENCIES ONLY on Mondays, Wednesdays and Fridays from 9am to 5pm. We will also be working hard to refill food and medicati...on prescriptions as best as we can while dealing with delayed deliveries and stock shortages. We also ask the following if you do visit our clinic in the coming days: 1. IF YOU ARE OR HAVE BEEN SICK PLEASE DON'T VISIT THE CLINIC. We are offering our services at a risk to ourselves and we ask that you help lessen the risk of spreading germs by staying home if you are or have been ill recently. We also ask that you please stay home if you have been in contact with someone who is ill. 2. PRACTICE GOOD HYGIENE. Please use the hand sanitizer on our front counter as well as our surgical scrub soap in exam rooms and washroom. 3. ONE PERSON IN WAITING ROOM AT A TIME. If you see someone inside already please wait outside or in your car. Feel free to call us from your car and let us know what number to call when we are ready to serve you. 4. ONLY ONE PERSON PER PET. Please do not bring multiple people into the clinic as this just increases the risk of spreading germs. 5. PLAN AHEAD. Due to an overwhelming demand on our suppliers they are unable to ship everything we order as quickly as usual. We are running into shortages so please do not leave calling for food and medications until you are completely out. We may not be able to help you in these instances. 6. PLEASE CALL AHEAD for any refills or potential appointments. We will not be able to refill medications on the spot. From everyone at Newcastle Veterinary Clinic, we appreciate everyone's patience during this stressful time and hope that everyone stays happy and healthy!

Our newest patient Lucy has the sweetest face and the BEST hair

Today the team at Newcastle Veterinary Clinic says goodbye to its longest serving technician, Debbie. After 25 years at NVC Debbie is retiring! We are very sad to see her go but excited to see what sort of adventures retirement has in store for her. She will be truly missed by co-workers and clients alike. Thanks for everything, Debbie! - you’re irreplaceable

Important read:

Sweet little Vinny looks a little worried here but he was very brave for his check up today!

Meet Pekoe! She is about 90% fluff and weighs in at a whopping 0.9lbs! What she lacks in size she makes up for with overwhelming cuteness!

Just finished decorating our tree at the Diane Hamre Complex in Newcastle! Starting tomorrow you will be able to come see all the beautiful trees sponsored by local businesses. You can purchase tickets for $1 each to try and win your favourite tree, fully decorated!! The proceeds from purchased tickets go to help fund to annual Newcastle Santa Claus Parade (which is happening this weekend!). The NVC team is so happy to be a part of such a great fundraiser!

Happy Halloween everyone! Stay safe out there.