Nordia

TESTIMONIALS | Since the beginning of the vaccination campaign, we have seen the Nordia team grow with kindhearted people driven by a genuine desire to make a difference. Their names are Anthony, Danielle, Stephen, Priyanka, Benoit, Ekta, to name a few, and every day, they lend a hand in this collective fight against COVID-19. Today, we invite you to read the testimonials of 5 employees with a common goal to help Canadians and participate in the collective effort against CO...VID. Once again, we would like to take a moment to acknowledge the work of all the employees and people involved in this vaccination campaign, which has been an enormous success. We are more than proud and honored to have you as part of the Nordia family. https://www.en.nordia.ca/employee-testimonials

2021 KUDOS RECOGNITION PROGRAM! Here's a second randomly selected employee profile from our 61 winners of the first Kudos recognition period. Today we feature: Ping Gou - Team Leader, Inbound Customer Solutions - Chinese "Ping joined the Nordia family in August 2020 as a representative for the new Chinese Customer Solutions line of business. She quickly made a name for herself and was promoted to team leader this past January.... Ping has built lasting relationships with her colleagues, superiors and team members, despite the challenges of our new work-at-home reality of the past year. An interesting fact about Ping: although she was no stranger to the customer service world, before joining Nordia, Ping was... a pilot! Congratulations on your great job adapting to this brand new reality over the past few months." Kudos Ping!

MOTHER'S DAY Happy Mother's Day to all the moms, grandmothers, step-moms and new moms in our lives. Thank you for being there for us unconditionally. This day is dedicated to you ! We would also like to take a moment to acknowledge the involvement of all the Nordia family's moms, who make daily efforts to balance work and personal life. ... Whether in person or virtually, according to the public health rules in your area, we raise our glasses to you on this special day.

Vaccination | Aujourd'hui, nous laissons la parole à Christian Hague, directeur des opérations en soutien à la campagne de vaccination chez Nordia. Derrière ce mandat unique se cache une histoire d'initiative, de succès et de gens de cœur prêts à faire leur part et redonner à la communauté. Merci à tous les employés de première ligne et de soutien pour leurs efforts et leur implication jour après jour dans ce projet stimulant et essentiel. Bon visionnement! ... ***** Vaccination | Today, we're giving the floor to Christian Hague, the Director of Operations supporting the vaccination campaign at Nordia. Behind this unique mandate lies a story of initiative, success, and people with a heart ready to do their part and give back to the community. Thank you to all the front-line and support employees for their efforts and their involvement day after day in this exciting and essential project. Enjoy the video!

2021 KUDOS RECOGNITION PROGRAM! We are proud to re-launch the Kudos! recognition program. This initiative aims to highlight service excellence, surpassing oneself and good work habits at Nordia. This year, more than 190 employees will be recognized by their managers as part of this recognition program. We will present four randomly selected employee profiles among the 61 recipients of the first recognition period in the coming weeks. Here is our first employee profile for 202...1: Mohamed Ali Barhoumi, Team Leader - Loyalty, Small Business "Mohamed Ali is a dedicated team leader who is committed to helping his team achieve the best results. His ability to equip his team members to succeed and excel is what sets him apart. He is an outstanding team player that we are proud to have on the Loyalty Small Business team." Kudos Mohamed Ali!

Votre futur rôle en un coup d'oeil Vous avez un intérêt et une solide expérience dans le domaine de la vente? Vous maîtrisez l’art de la négociation et nous n’avez pas peur de réfuter les objections? Si vous avez répondu oui, nous sommes présentement à la recherche de personnes comme vous ayant la vente dans leur ADN pour des opportunités de carrière en télétravail au sein de l’équipe de Nordia Laval et Montréal. En tant que représentant(e) en ventes, vous aurez le mandat d’e...Continue reading

Your future career at a glance Do you enjoy connecting with people and have experience in customer service? If you answered yes, we have an excellent career opportunity at home for you within the Nordia team in Moncton or Saint John. As a bilingual customer service representative, you will process orders and offer immediate support to a team responsible for selling products and services distributed by Canada's largest communications company.... What your day will look like In this role, you will: Answer incoming calls from sales representatives and providing them with support related to their product and service orders or any other need; When required, redirect requests to the appropriate department; Ensure execution based on established process flows and procedures. What you need to join the team Bilingualism (English and French); Excellent attention to detail and a genuine desire to help others - customer service and problem-solving are your strengths! High school diploma or the equivalent, completed; Ability to type quickly and accurately (25 words/minute); Ability to work in a computerized environment and to multi-task simultaneously; Available to work in the following time-slots: o Monday to Friday: 10:00 am till 10:00 pm; o Saturday: 10:00 am till 7:00 pm; Ability to work from home (an asset). You can discuss this in more detail with our recruitment team. What we offer: Competitive wage; Performance-based incentive; Hourly premium for weekend hours and bilingualism; Fully paid training and all the support you need to succeed; Complete benefits plan after six months of service, including: o Comprehensive insurance (medical, dental, and life insurance); o Great discounts on telecommunications products and services. Why Nordia? It's simple: our top priority is to provide a rewarding environment for our employees. That's why we are proud to offer competitive compensation, a stimulating work environment and excellent benefits. According to the most recent 2020 internal survey, our employees confirm it: 90% of them would recommend Nordia as an employer to their family and friends! We are also on Waterstone's prestigious list of Canada's Most Admired Corporate Cultures, and we were recognized for our excellence in human resources at the recent Dunamis Awards gala. Want to learn more about our career opportunities and what makes Nordia the best place to work? Click here to find out! Training starts on February 15. Req: 1138

Did you know? The third Monday in January is called "Blue Monday" because it would be the most depressing day of the year. The holiday craze is over, our good resolutions are sometimes already forgotten, the period of sunshine is limited, and winter temperatures are often harsh. More than ever this year, this name takes on its full meaning with the lock-down and curfew measures in place in some provinces. So how can we overcome the "blues" of that third Monday? By cooking ourselves a nice, comforting meal, taking a long walk outside, or simply by taking care of ourselves! What are you planning to do today to avoid succumbing to the Monday blues?

Today is "Dress your pet" Day! So, in the comments section, we want to see your 4-legged (or 2) colleagues wearing their nicest attires! #LetsGo

As the holiday season approached, Soukaina El Arafi's Mobility Sales team wondered how they could celebrate the end of the year, but above all, how to share a good meal as a team in complete safety. The result: a VIRTUAL spaghetti contest with spouses, children and pets! The Christmas elves quickly set about buying, assembling and delivering the twenty or so lunch baskets (self-financed by the team members!) to offer everyone the chance to concoct THE best spaghetti dish. The... judges had no easy task - determining a winner based solely on the list of ingredients and the final "look"! Lots of fun and flavour! A complete success! Congratulations to all of you for this creative effort - you are the definition of "reinventing ourselves." We would also like to take this opportunity to congratulate Michardlene Jean for winning the best spaghetti dish! #StrongerTogether

CONTEST - MY NORDIA PLAYLIST Who doesn't like music? It has accompanied us in virtually all of our activities over the last ten months. It's the one thing that has helped us get through difficult moments, to take our minds off of things in our breaks or merely the one that puts "a little pep" in our daily walks outside. And we thought it would be great to create a "Nordia Playlist"! We also thought it would be even more fun to start the year with a contest . In the comments section, let us know the title of THE song you would like to see in the very first Nordia playlist. A Nordia mini-speaker to win if your song is selected! Good luck to all!

Félicitations à l’équipe de Sherbrooke, champions donateurs 2021! Nous en profitons également pour remercier la grande famille de Nordia de sa grande générosité. Merci d’avoir à nouveau démontré que chez Nordia, nous avons les gens à cœur ! #NordiaYCroit #PlusFortsEnsemble *** Congratulations to the Sherbrooke team, our 2021 Donor Champions. We would also like to take this opportunity to thank the Nordia family for their incredible generosity. Thank you for once again demonstrating that Nordia cares! #NordiaCares #StrongerTogether

Est-ce que le poste de représentant à la clientèle est fait pour toi? tu as fait tes preuves en matière de service à la clientèle? tu crées des liens rapides avec les gens? l’utilisation de différentes technologies fait partie de ton quotidien?... tu es un as du service à la clientèle et tu aimes vendre? Si c’est le cas, il est temps de passer à l’action! Nous recherchons des représentants empathiques, sympathiques et dynamiques qui aiment servir les gens, sont intéressés par les appareils et la technologie sans-fil et qui ont le goût d’en parler. Au quotidien, nos représentants répondent aux appels de la plus importante entreprise de communication au Canada. Chez Nordia, les gens sont au cœur de nos activités et notre priorité absolue est d’offrir un milieu gratifiant à nos employés. C’est pourquoi nous sommes fiers d’offrir la rémunération la plus concurrentielle de l’industrie, un environnement de travail stimulant et d’excellents avantages. Nos employés le confirment: selon le plus récent sondage interne 2019, 87 % d’entre eux recommanderaient Nordia comme employeur à leur famille et amis! Ce qui est attendu du représentant: - répondre aux demandes liées à la facturation du service; - renforcer la satisfaction des clients en offrant un service courtois, professionnel et aligné aux hauts standards de qualité attendus; - faire la vente de solutions complémentaires en fonction des besoins du client; Ce qui est nécessaire pour se joindre à l’équipe : - diplôme d’études secondaires ou expérience équivalente; - être familier avec la technologie cellulaire ; - apte à maintenir une discussion et faire la saisie d’information en simultané; - disponible pour travailler en après-midi, en soirée et les week-ends; expériences antérieures en service à la clientèle, un atout important. Ce que nous offrons: - salaire horaire : 15,25 $ (comprend une prime de 1,25 $ par heure travaillée); - prime incitative basée sur la performance; - programme de formation et d’encadrement entièrement rémunéré; une gamme complète d’avantages sociaux après 6 mois de service incluant: - Assurance médicaments, plan dentaire et assurance-vie; - Des rabais exceptionnels sur les produits et services de télécommunications. Découvrez Nordia Saguenay à : http://www.fr.nordia.ca/saguenay La formation débute le 5 janvier Prendre note que l’usage du masculin a pour but d’alléger le texte. Req: 2679

Débutez votre nouvelle carrière en service à la clientèle à partir de la maison! Vous cherchez à faire carrière en service à la clientèle auprès d’une clientèle entreprise dans le confort de votre foyer? Chez Nordia, c’est possible! Vous bénéficierez d’une sécurité d’emploi, d’une vaste gamme d’avantages sociaux, tout le support dont vous avez besoin et bien plus encore! Nous cherchons des passionnés du service à la clientèle afin de joindre l’équipe de recouvrement des créan...ces à Montréal. Les candidats recherchés sont avant tout de fins négociateurs, aptes à évaluer les situations et prendre des engagements. Ils sont des gens empathiques, sympathiques et dynamiques qui savent respecter les gens et préserver les relations d’affaires. Veuillez noter que ce poste sera réalisé à partir de votre domicile la majorité du temps (la formation pourrait se faire en télétravail ou dans notre centre de service à la clientèle. Notre équipe de recrutement en discutera avec vous dans le cadre du processus). Intéressé(e)? Voici ce que vous allez faire : - Analyser les risques potentiels de pertes de revenus en utilisant différents outils et méthodes de travail; - Récupérer les soldes impayés par l’information, la négociation et l’évaluation d’options de paiements tout en respectant les procédures et politiques de l’entreprise; - Documenter les discussions et mettre à jour les informations des comptes clients petites et moyennes entreprises; - En tout temps, respecter le haut niveau d’éthique et de qualité attendu en appel et nécessaire pour maintenir la relation d’affaires avec les clients. Ce qui est nécessaire pour se joindre à l’équipe: - Diplôme d'études secondaires; - Bilinguisme (français et anglais); - Aptitude démontrée à la négociation; -Respectueux des règles et procédures; - Être capable de travailler dans un environnement axé sur le multitâche; - Expérience passée en recouvrement (un atout important); - Être admissible aux conditions* de télétravail (*certains critères d'éligibilité seront validés dans le processus, notamment une capacité Internet suffisante et un environnement de travail isolé et sécuritaire). Ce que nous offrons: - Poste à temps plein du lundi au vendredi entre 8h et 16h30; - Salaire horaire compétitif; - Prime incitative basée sur la performance; - Prime de bilinguisme récemment augmentée à 1 $ / heure travaillée; - Une gamme complète d’avantages sociaux après 6 mois de service incluant: - Assurance médicaments, couverture dentaire et assurance-vie; - Des rabais exceptionnels sur les produits et services de télécommunications Découvrez Nordia Montréal à: http://www.fr.nordia.ca/montreal La formation débute le 7 décembre. Req: 2597

As part of our Kudos! recognition program, here is our third randomly selected employee portrait among all our October winners. We present you today: Rokia Doumbia - Floor Support (SME) - Collection: Rokia did an incredible job as a Virtual Floor Support while everything was going very fast. Always ready to help her colleagues, she stands out for her positive attitude and her ability to adapt to change. She is a pleasure to work with. Kudos Rokia!

C’est un poste en service à la clientèle qui vous permet de faire une différence dans la vie des gens vivant avec un handicap, en les aidant à communiquer avec leur entourage. Mais surtout, c’est le début de votre carrière chez Nordia. Dès votre embauche, nous voulons que vous restiez. Nous voulons que vous réussissiez. Nous voulons que vous parliez de nous à vos amis. C'est pourquoi nous payons bien et nous offrons un environnement de travail exceptionnel où vous apprendrez..., grandirez professionnellement et développerez de nouvelles compétences pour maximiser votre potentiel. Alors, combien allez-vous gagner ? Nos spécialistes en support à la communication gagnent en moyenne 17 $ de l’heure en rémunération globale de départ, comprenant le salaire de base, la prime de bilinguisme de 1 $ / heure travaillée, la prime de fin de semaine et les bonis. Nous offrons aussi un régime d'avantages sociaux complet et beaucoup d'autres bénéfices (tels que des rabais importants sur les produits et services de télécommunication). Alors, qu’allez-vous faire ? Laissez Edith l’expliquer : J’aide les gens qui ont un handicap (verbal ou auditif) à communiquer au téléphone. Il peut s’agir d’un appel à un proche, d’un appel chez un fournisseur de service ou tout autre type de communication. Je transmets leur conversation en temps réel et je m’assure de faciliter leurs échanges. Je fais vraiment une différence dans la journée de ces personnes, car communiquer est un défi du quotidien pour elles. Ça vous intéresse ? Voici ce dont vous avez besoin pour réussir : - Vous êtes parfaitement bilingue (français et anglais), tant à l’oral qu’à l’écrit - Vous êtes à l’aise avec un ordinateur et vous avez une bonne vitesse de frappe (40 mots / minute) - Vous avez à cœur d’aider les gens le service est dans votre ADN - Vous êtes rigoureux et minutieux. Découvrez Nordia Québec à : http://www.fr.nordia.ca/quebec/ La formation débute le 30 novembre. Réq # 2657

Start your new career in customer service from the comfort of your own home! Are you interested in a career that allows you to work from home? At Nordia, it's possible! In addition to being able to grow your career in the comfort of your own home, you will have the opportunity to join a friendly and dynamic team, even from a distance. You will benefit from job security, a wide range of social benefits, all the support you need and much more! Please note that this position wil...Continue reading

UPDATE - MOUSTACHES CONTEST Forgive us, but we are the curious type! With less than ten days to go until the end of our moustaches contest... WE WANT TO SEE where you're at! If you feel like it, post a picture of your progress in the comments section. Take advantage of #Movember to talk about men's health with your friends and family, get informed and take care of the men in your life. Now more than ever, we need to support and listen to each other! #Movember@Nordia #NordiaCares

Débutez votre nouvelle carrière en service à la clientèle à partir de la maison! Une carrière en télétravail, ça vous intéresse? Chez Nordia, c’est possible! En plus de pouvoir faire progresser votre carrière dans le confort de votre foyer, vous aurez l’occasion de joindre une équipe amicale et dynamique, et ce, même à distance. Vous bénéficierez d’une sécurité d’emploi, d’une vaste gamme d’avantages sociaux, tout le support dont vous avez besoin et bien plus encore! Veuillez...Continue reading

It's a customer service position that allows you to make a difference in the lives of people with disabilities by helping them communicate with those around them. But more importantly, it is the beginning of a career at Nordia. At Nordia, when we hire you, we want you to stay. We want you to succeed. We want you to tell your friends about us. That’s why we pay well and we provide an exceptional work environment where you will learn, grow and develop new skills to maximize you...r potential. So how much will you earn? Our communication support specialists earn an average of $17/hr in total compensation. That includes base salary, bilingualism premium of $1 / worked hour., weekend premium and bonuses. Work is mostly on weekdays. On top of that, we offer a complete benefit plan and lots of other perks (such as great discounts on telecommunication products and services). OK. So what will you do? Let Jonathan explain it: "I help people who have a disability (verbal or hearing) to communicate over the phone. It can be a call to a loved one, a call from a service provider or any other type of communication. I transmit their conversation in real time and I make sure to facilitate their exchanges. I really make a difference in these people's day because communicating is a daily challenge for them. " Sound good? Here’s what you need to succeed: - You are perfectly bilingual and you stand out for your excellent diction - You like to speak in a group you’re confident and dynamic - You're a customer service pro: tactful, professional and responsive - You are available mostly during week days, but you have the flexibility to work evenings and weekends according to customer needs. Discover Nordia Quebec at www.en.nordia.ca/quebec Training starts on November 30. Req # 2657

As part of our Kudos! recognition program here is our second randomly selected employee portrait from all our October winners. We present to you today Lisa Baird - Team Leader - NCS Help Desk : Over the past few weeks, Lisa has been working very hard, often seven days a week, to support not only her Help Desk team but also the entire NCS team. Lisa has recently split her time between training ten new agents, mentoring a new team leader, and her day-to-day duties. This is clear proof that Lisa is committed to the success of Nordia, her colleagues and her team, and for this, she deserves our congratulations! Kudos Lisa!

Are you interested in a career that allows you to work from home? At Nordia, it's possible! In addition to being able to grow your career in the comfort of your own home, you will have the opportunity join the new friendly and dynamic team of Nordia Peterborough. You will benefit from job security, a wide range of social benefits, all the support you need and much more! Please note that this position will be performed from your home most of the time (training could be done at...Continue reading

WELL-BEING - Working from home comes with a lot of perks and many of you have shared them with us lately. With this new way of working established for most Nordia employees, it’s essential to set-up a daily routine that will allow you to optimize your well-being and your productivity. To help you start your day off on the right foot, we’d like to share an article with some great tips to help you navigate through your workday: https://bit.ly/2JVDRUg Enjoy the reading!

Nordia launched today its 4th annual employee donation campaign in support of United Way Centraide Canada! Nordia employees will have the opportunity to contribute to this campaign through payroll deduction donations. Last year, a record amount of $42,423.15 was raised by the Nordia family, helping many organizations working in their respective local communities. Be generous! With the continuing pandemic, #ShowYourLocalLove and let's fight together against poverty, exclusion and inequalities in our communities.

Une carrière en service à la clientèle de la maison, ça vous intéresse? Chez Nordia, c’est possible! En plus de pouvoir faire progresser votre carrière dans le confort de votre foyer, vous aurez l’occasion de joindre une équipe amicale et dynamique, et ce, même à distance. Vous bénéficierez d’une sécurité d’emploi, d’une vaste gamme d’avantages sociaux, tout le support dont vous avez besoin et bien plus encore! Joignez-vous à notre équipe en tant que représentant service à la...Continue reading

Are you interested in a career in customer service that allows you to work from home? At Nordia, it's possible! In addition to being able to grow your career in the comfort of your own home, you will have the opportunity to join a friendly and dynamic team, even from a distance. You will benefit from job security, a wide range of social benefits, all the support you need and much more! Join our team as a Customer Service Specialist (chat) to Canada Post customers. What will y...ou do? Your role will be to provide chat support to assist and respond to various requests from Canada Post customers. With the current COVID-19 pandemic situation, delivery services are an essential service to Canadians and you will have the opportunity to play a hands-on role in assisting them with their delivery status, redirected mail and general inquiries. This is a completely customer service oriented position (no sales), perfect for empathetic and friendly people who enjoy helping others. You will have the opportunity to work from home most of the time (training could be done at your home office or in our customer service center). Our recruitment team will discuss this with you as part of the process) Sounds interesting? Here’s what you need to join the team: You’re fluent both in English and French; You can type quickly and accurately (50+ words/minutes); You’re a solid multitasker, comfortable with a computer; You’re great at paying attention to details; solving problems is something you enjoy! You have a genuine desire to help others customer service is your strength; Finally, a flexible schedule is key we have to be able to serve customers when they need us (during the day, evening or weekends) that’s what service is about! How Nordia is dealing with the COVID-19 crisis: As a supplier of customer service solutions for Bell Canada and Canada Post, Nordia has been designated an essential service. We help people stay safely connected during these times of isolation and social distancing. Since February 2020, we have been implementing an increasing number of measures to prevent and contain any potential spread of VIDOC-19 in our workplaces and we offer the option of working from home to limit the number of employees in our sites. Why Nordia? It's simple: our top priority is to provide a rewarding environment for our employees. That's why we are proud to offer a competitive compensation, a stimulating work environment and excellent benefits. Our employees confirm it: according to the most recent 2019 internal survey, 87% of them would recommend Nordia as an employer to their family and friends! We are also on Waterstone's prestigious list of Canada's Most Admired Corporate Cultures. Discover Nordia Sherbrooke at www.en.nordia.ca/sherbrooke Training starts November 16. Req: 2607

Une carrière en télétravail, ça vous intéresse? Chez Nordia, c’est possible! En plus de pouvoir faire progresser votre carrière dans le confort de votre foyer, vous aurez l’occasion de joindre une équipe amicale et dynamique, et ce, même à distance. Vous bénéficierez d’une sécurité d’emploi, d’une vaste gamme d’avantages sociaux, tout le support dont vous avez besoin et bien plus encore! Veuillez noter que ce poste sera réalisé à partir de votre domicile la majorité du temps ...Continue reading

As part of our Kudos! recognition program, we are presenting you with a few portraits of employees randomly selected from all our September winners. Meet Jonathan Guignard - Team Leader - Virgin Sales Team (Saguenay) "Jonathan was the cornerstone of our team during the transition to working from home. He demonstrated dedication to his role, leadership in his drive to succeed and great team spirit. In particular, he supervised two teams of over 50 representatives in the absence of his colleague. Jonathan is proactive and always thinks outside the box when it comes to problem solving. Kudos! to Jonathan for the excellence of your work!"

NORDIA GIVES BACK CAMPAIGN Did you know that more than one in four Canadians have used food bank services since the beginning of the pandemic? Because we are committed to getting involved in our communities, it's with pride that we're launching today the Nordia Gives Back campaign! From October 13 -30, purchase exclusive "Nordia - Stronger Together" products or make a donation on our transactional website! All the money raised will be donated, on behalf of Nordia employees, t...o Food Banks Canada COVID-19 Response Fund! Find out more about the project - http://bit.ly/NordiaGivesBack Order now - https://nordia-gives-back.myshopify.com/ Hurry, quantities are limited! Thank you in advance for your generosity! #NordiaCares #NordiaGivesBack

Nordia is looking to build a new team of bilingual and English speaking customer service specialists in the Moncton area to interact with Canada Post customers. You will have the possibility to train and work from the comfort of home while joining a fun and dynamic team! Is the customer representative position right for you? - Do you stand out by your friendly and dynamic personality?...Continue reading

Happy Thanksgiving to all the employees of the Nordia family! Although the celebration will be different this year, it's the perfect time to thank the people who make a difference in our lives. And you, who or what are you thankful for on this special day?

Nous sommes à la recherche de représentants sympathiques, dynamiques et professionnels chargés de contacter notre clientèle pour confirmer leur satisfaction et accroître leur fidélité à la marque et aux produits. Ce sont des appels agréables essentiellement axés sur l'appréciation par le client de ses solutions de communication actuelles avec l'entreprise. Au quotidien, nos représentants s'adressent aux clients de la plus grande entreprise de communications du Canada. NOUVEAU...! Vous aurez l'occasion de travailler de la maison si vous qualifiez aux critères d'élibilité pour le travail à domicile. Chez Nordia, les gens sont au cœur de nos activités et notre priorité absolue est d’offrir un milieu gratifiant à nos employés. C’est pourquoi nous sommes fiers d’offrir la rémunération la plus concurrentielle de l’industrie, un environnement de travail stimulant et d’excellents avantages. Nos employés le confirment: selon le plus récent sondage interne 2019, 87 % d’entre eux recommanderaient Nordia comme employeur à leur famille et amis! Ce qui est requis pour joindre l’équipe : -démontrer une approche qui rassure et solidifie la relation d'affaires avec le client; - compréhension du cycle de vente et confortable avec une contribution basée sur des objectifs (expérience antérieure dans un environnement de vente - un atout); -apte à effectuer plusieurs tâches simultanées - compréhension du processus de résolution de problèmes et de prise de décision; - disponible pour travailler à l’intérieur des périodes suivantes: lundi au vendredi entre 10h et 20h samedi et dimanche entre 10h et 18h Ce que nous offrons : rémunération compétitive - 18,00$ de l’heure - prime de rendement basée sur la performance; - primes horaires offertes pour le bilinguisme et les quarts de travail de fin de semaine; - poste à temps plein (jusqu’à 40 heures/semaine); - un programme de formation et d’encadrement entièrement rémunéré pour vous permettre d’atteindre votre potentiel; - une gamme complète d’avantages sociaux après 6 mois de service incluant: assurance médicaments, plan dentaire et assurance-vie; - rabais exceptionnels sur les produits et services de télécommunications. Pour revoir les différents avantages liés au site, prendre un moment pour explorer les informations relatives au centre à : http://www.fr.nordia.ca/postes-disponibles-sherbrooke/ La formation débute le 9 novembre # 2592

Pour terminer cette Semaine du service à la clientèle 2020 en beauté, nous avons décidé de mettre l’équipe à l’honneur! Et qui de mieux placés pour nous en parler que vous! Visionnez jusqu’à la fin et participez à notre CONCOURS SUPRISE! *** To end National Customer Service Week 2020 on a high note, we decided to put the "team" in the spotlight! And who better to tell us about it than you! ... Watch until the end and enter our SUPRISE CONTEST!

What could be better than a week dedicated to customer service excellence to launch our new Kudos! program, an initiative that aims to highlight service excellence and good work habits at Nordia. Here's how it works: each month between now and the end of the year, our management teams will select employees across the company who will receive a set of exclusive gifts and a certificate. Congratulations to all the winners: you are proof that providing excellent customer service day after day takes people like you: passionate and committed to helping others. Kudos! to all of you! To discover all our winners, click here: https://bit.ly/2GJdEGQ