Paper Leaf
200 10217 106 St NW T5J1H5 Edmonton, AB, Canada

We can't only test functionality on our digital products. When it comes to testing content with users, pay extra attention to whom you recruit closely tailor tasks to your participants and get comfortable with silence: https://www.nngroup.com/articles/testing-content-websites/

Year end is in a few weeks for a lot of organizations which leads to new budgets, which leads to what we dub "RFP season". Perhaps you can do something other than RFPs this year, or at least do them more effectively. Here's our take: https://paper-leaf.com/insights/rfp-problems-alternatives/

We're in the middle of another IOT project, so HBR's post on how smart, connected products are transforming competition is a timely one. Worth a read: https://hbr.org//how-smart-connected-products-are-transfor (also, throwback to when we built our tweeting robot that took over twitter: https://paper-leaf.com/hugo/)

Siloed software sucks you can solve it with integrations. Before you dive into the world of software integrations, though, here's a guide to outline key terms, questions you should be asking, and what to expect as you look to integrate your software: https://paper-leaf.com/insights/what-is-api-integration/

We whipped up a handy Application Security Checklist, that helps you check off what to look for when it comes to your web & software security, and how to ask for it. Grab it free at this post here: https://paper-leaf.com/insights/application-security-guide/ You can use this worksheet in a variety of ways: to ask your development team accurate questions about security practices and protocols; to provide your development team with a checklist of security tasks; and to identify, yourself, what you need to know about each level of security. Hope it's helpful!

"Digital technologies are only valuable to the extent that they can be effectively applied to achieve organizational goals. So of course, first you need to have organizational goals that are sturdy enough to both sustain a transformative technology and resist the temptation to adopt an irrelevant one." https://hbr.org//when-should-health-systems-invest-in-new-

If you want your digital product to be successful, make sure to understand and plan for these 3 key factors nearly everyone forgets: https://paper-leaf.com//app-maintenance-costs-user-adopti/

RFPs help you hire someone that can tick off the boxes on a piece of paper. They don’t help you hire a partner that can help you find boxes you didn’t know exist. Our Operations Director, Kayla, on the issues with RFPs for web and mobile app projects and better alternatives: https://paper-leaf.com/insights/rfp-problems-alternatives/

When should one abandon best practices in user experience, and what does it take to declare that something is a best practice? https://www.nngroup.com/videos/abandoning-best-practices-ux/

If we want to ensure that no individual or community is harmed or left behind, we must intentionally design our products to be inclusive. That means the design process itself how tech is created must be redesigned: https://hbr.org//to-build-more-inclusive-technology-change

Are you giving every department equal access to technology? Here are three of the most common internal disparities when it comes to tech, and what you can do to right them: https://hbr.org//are-you-giving-every-department-equal-acc

In 2020, the most typical researchertodesignertodeveloper ratio reported was 1:5:50. Beware, however, of using role ratios alone to measure teams’ maturity or impact. More from NNG on typical designertodeveloper and researchertodesigner ratios: https://www.nngroup.com/articles/ux-developer-ratio/

Machine learning can ascertain a lot about you including some of your most sensitive information. At what point, though, does predictive technology become unethical? https://hbr.org//when-does-predictive-technology-become-un

It’s not enough to make an application look good there is plenty of good-looking software. The next level is a user interface and experience that aligns with the organization’s brand. Our Design Director, Anne, on how to ensure that happens: https://paper-leaf.com/insights/ui-ux-brand-identity/