Pet Valu Greenbank
250 Greenbank Road K2H 8X4 Ottawa, ON, Canada

ATTENTION . Our inability to provide order fulfillment at the door is due to Ontario's Enhanced Restrictions. According to the restrictions, orders must be made *before the customer arrives on the business premises*. . This decision was NOT made by the staff at our location. However, we are still obliged to follow this rule. This is why customers arriving at the door WITHOUT having placed an order first are placed in a queue, and have to wait 15 minutes before their order ca...n be fulfilled. . We understand that this change can be frustrating for some customers. But verbal abuse, harrassment, and rude behaviour towards staff members WILL NOT BE TOLERATED. . Please have patience with us as we do our best to serve you during these unpredictable times. See more

***ATTENTION*** . Please note that, due to the new lockdown regulations in Ontario, we are no longer able to fulfill orders at the door. . ALL orders must be made ahead via one of the following methods:... - Order online at petvalu.com and select "pick up and pay" at our location (250 Greenbank Road) - Order ahead by phone at (613) 820-5915 . Please wait for confirmation that your order is ready before planning your trip to pick it up.

**LOCKDOWN UPDATE** . Please note that, despite what it says on the Pet Valu website, we are NOT open for in-store shopping. We are operating at modified hours with Curbside Pickup ONLY for the duration of the lockdown. . Sunday to Saturday: 10:00 AM to 6:00 PM

Attention: Seniors and Military! We're extending our Seniors' Day and Military discount! It will now be in effect from April 28th to May 1st. Thank you for your continued support during this time!

COVID-19 UPDATE: PLEASE READ We have made several changes in order to comply with the province's guidelines. As of tomorrow, we are only taking orders over the phone and providing curbside pickup. We will no longer be allowing customers into the store to shop.... As of today, we have also started accepting payment over the phone via credit card. If you would like to purchase items from the store, PLEASE HAVE A LIST PREPARED when you call us. We are expecting our phone line to be busy, and having a specific list will allow us to process your order more quickly and efficiently. If you do not wish to pay over the phone, we are able to accept DEBIT or CREDIT CARD payment when you arrive at the store to pick up your order. Only ONE person will be permitted in the store at any given time. We are no longer accepting cash. We continute to be open for business from 10:00 AM to 6:00 PM, seven days a week. You can reach us at (613) 820-5915. Thank you for your patience and understanding.

Our hours have changed again in response to the COVID-19 pandemic: We are now open 10:00 AM to 6:00 PM every day of the week. As all of the products in the store are now "taped off" from customers in order to prevent the spread of the virus, please come prepared (knowing what you need) so we can pick up your items for you in an efficient manner. Thank you for your support!

Due to the pandemic, our hours have changed slightly. We are now open: . Monday - Friday: 9:00 AM to 8:00 PM Saturday: 9:00 AM to 6:00 PM Sunday: 10:00 AM to 6:00 PM... . In order to limit the potential spread of the virus, we encourage customers to ask associates to pick their items off the shelves for them and take them to the counter. . All events scheduled to be hosted at our 250 Greenbank location have been either CANCELLED or POSTPONED. . We are taking measures to sanitize high-traffic surfaces thoroughly and frequently. See more

Looking to add to your family? Come out and meet some adoptable dogs with Freedom Dog Rescue on Saturday, March 21st!