Open Field Process Improvement

Does your company make things that your customers can't get enough of? Do you enjoy continuously improving your workplace? Sign up for my free Lean based business tool to get the investigative juices flowing! These questions are designed to get you thinking about where you can cut wasted time, money and effort. You can complete up to 8 waste categories. I read every response and will provide a custom review and recommendations on one of the categories of your choice!... If you have a growing business, there is a 99% chance there is waste to be trimmed. But exactly what isn't always obvious when you are so close to it everyday. Sign up today for the full version today plus receive bi-weekly practical tips and ideas on continuous improvement, project management and making changes stick. You have to spend a bit of time to make more time and it starts with asking the right questions. Be a process detective and get the facts. #lean #smallbusiness #processes #processdetective

We live in a world of shiny objects, dancing to and fro. Beckoning us to skip right over the messy stuff to an ideal solution to our biggest concerns. When that doesn't stick and the cracks start to show again, we might layer on another patch, thinking "This is it. This is the sparkly glue that will finally make everything fall into place." After a while what we have is added complexity and a messy toolbox. We haven't saved money or time and there are more details and decisio...ns filling our headspace. Don't get me wrong, there are lots of great tools and ideas out there for increasing productivity, organizing and improving communication. But the problem is starting with the solution. There are so many options, how do you make the best choice for improvement if you don't have an objective assessment of what is happening at every step, what is actually providing real value to you and your customers? Fixing the foundation means scraping back the gunk that builds up and getting at the really good stuff that wants to grow and prosper. Improving the best and ditching the rest. Wow, that was a good rhyme I must say. But not my best... Seriously though, is it time to call the process detective?

Have a great business idea (or so you think...)? Here's a quick book review for business owners and entrepreneurial hopefuls. Testing Business Ideas by David Bland and Alex Osterwalder lays out 44 experiments to objectively evaluate which potential customers actually need your service and whether or not they will pay for it. Before quitting your day job or investing hard cash in developing new product or service, taking a more scientific approach can help you refine your in...tuition and passion and avoid the shock of no one actually buying because you made false assumptions. I have been working through some of these in a business incubator and it is harder than it sounds, especially getting research interviews for B2B services. But there are so many more ways to test your idea laid out in the book. I especially recommend this if you want to launch a tangible product or software. Check it out! Be systematic when solving problems. #processdetective

Are those pesky customers bugging your staff with "complaints"? Are those pesky staff bugging you with their "problems"? In all seriousness, we know that your staff and customers see the real obstacles first hand. Sometimes they are hard to articulate.... These obstacles to goods and services flowing effortlessly out the door waste time and money and don't just go away on their own. Open Field Process Improvement will uncover and work through the nitty gritty details that keep getting in your face. Healthy processes = Growth Contact me to start this conversation! #processdetective

How does your company prevent mistakes from reaching customers? If defects are regularly allowed to flow through the process, this can be really bad news for your reputation and bottom line! The best ways to deal with defects are to prevent them and for everyone be on the same page about what level of quality is expected... by the customer.... Defects are only the first of 8 costly wastes that I'm trained to tackle. Want to find out more? Connect with me in the comments. :-) And tell me if I've made a spelling mistake! #processdetective