Quest Resolutions

Wishing you all warmth and peace during the holidays!

Frontline and essential service workers are facing new challenges every day. Making sure they are trained to diffuse conflict, set limits and address upset clients and customers has never been more important. Ensure your team has the up-to-date training and support they need to manage Covid-19 era challenges.

One of the best places start when strengthening our conflict resolution skills is accepting that conflict is normal and is going to occur, even in healthy relationships.

During this new phase of Covid-19, we remain open. All services are continuing to be provided remotely. If you're unsure of what a virtual mediation or other service looks like, just talk to us and we'll walk you through the process.

Do you find yourself giving feedback to colleagues who respond defensively? Have a look at our tips below!

Workplaces are facing more challenges this year than ever before. That's why it is critical that employees are appropriately equipped with strong communication and conflict resolution skills. Our zoom coaching sessions are designed to help your team with exactly that! Our flexible sessions are designed to help support your team and employees, answer their questions and build skills in the following areas: -Managing conflict in the workplace -Addressing differences... -Giving and receiving challenging feedback -Managing confrontational clients/customers -Dealing with defensiveness and anger -Boundary setting and assertiveness -Dealing with crisis in the workplace Contact us today to talk more about how we can help!