S2G Support Services Group
116 King St B2A 3R7 North Sydney, NS, Canada

Customer Service Professional Global Luxury Brand Do you have a Passion for Fashion? If so this full time position (medical/dental benefits after 90 days) may be for you!! Job Description:... Purpose: To provide excellent customer service by resolving customer inquiries, placing merchandise orders and assisting with account needs. Start Date : 12-15-2020 Job Requirements: At least two years’ of related retail customer service experience is preferred; call center experience desired Passion for fashion and trends Capability to provide advice on styling and accessories Respond to queries related to products, store locations, services, general inquiries and policies Interaction with customers over the telephone, email and social media platforms. Ability to assist customers with placing orders and identify opportunities to cross and up sell Seeks to delight customers, understanding their needs and demonstrating empathy via phone and in writing Ability to thrive in an Omni-channel contact center environment Typing 35-40WPM and advanced computer knowledge with the ability to quickly learn new software High degree of accuracy with all work and exceptional attention to detail. Ability to multi-task and perform under pressure Demonstrate ability to handle and resolve complaints Positive attitude and open to constructive criticism and continuous improvement in performance job functions Flexibility to work early mornings or late evenings as required, and/or weekends Prompt adherence to schedule High School Graduate/Equivalent Excellent interpersonal and written communications skills Ability to use multiple mainframe, software, and web-based programs Ability to adapt to the changing demands of the work environment DUTIES/RESPONSIBILITIES: Handling customer inquiries with the highest degree of courtesy and professionalism May be required to handle emails, chats, inbound or outbound telephonic contacts Providing first call resolutions Offering alternative solutions where appropriate Cross-selling and upselling Working in one or multiple skill sets over various customer contact channels Any additional duties that are necessary due to the needs of the business

We are currently hiring for Inbound Customer Support Representatives. If you have a great attitude and a quiet/private space to work from home then this job may be for you. This position is full time; training begins Sept. 8th. We offer a competitive wage and full benefits after 90 days. All equipment will be supplied and training will be done virtually.. Dont miss out on this great opportunity! Apply today!!

We are currently hiring for Inbound Customer Support Representatives to work at home until we are safe to return to the center. If you have a great attitude and a quiet/private space to work from home then this job may be for you. This position is full time. All equipment will be supplied and training will be done virtually. 35-40 hours per week. Please message us your contact information and we will get back to you shortly to set up a virtual interview. Dont miss out on this great opportunity!

We are currently hiring for Inbound Customer Support Representatives to work at home. If you have a great attitude and a quiet/private space to work from home then this job may be for you. This is a temporary position (90 days) with full time hours! All equipment will be supplied and training will be done virtually. Flexible shifts are being offered between 5am-9pm. Please message us your contact information and we will get back to you shortly to set up a virtual interview. Start date around the beginning of April 2020. Dont miss out on this great opportunity!

Taxis have been approved for today Wednesday January 8th, 2020. Please call Island Taxi at 794-2224 if you need transportation to and from work. Stay Safe!

Taxis have been approved for today Sunday Jan. 5th. Please call Island Taxi at 794-2224 if you need transportation to and from work. Be Safe!

Would you like to earn some extra cash from the comfort of your own home?? We Are Hiring for our Holiday Season!! All inbound calls; catalog order entry/customer service. Must be passionate about decorations and spreading Christmas cheer!... Must have excellent listening, verbal and written communication skills Ability to type a minimum of 30 wpm Must have strong interpersonal skills- builds relationships naturally Call center experience is a definite asset Works well independently or in a team environment Must be flexible with regards to schedule High school graduate/equivalent Demonstrated ability to handle and resolve customer complaints email your resume to [email protected]

Today Monday Feb. 25th Taxis have been approved. Please call Island Taxi at 902-794-2224 if you need assistance getting to and from work today.

Island Taxi has been approved for today! Call 794-2224 if you need transportation to and from work.

UPDATE: Inclement Weather is NO LONGER IN EFFECT as of 2 pm this afternoon. It is business as usual. Thanks again to all those who made it to work today and those who logged in from home. Your effort is appreciated!!

UPDATE: Inclement Weather is still in effect as of 11:00 am Tuesday Jan. 30th. This status will be reassessed at 2:00 pm this afternoon.Please keep checking for updates! Island Taxi has been approved. Please call 794-2242.

S2G has declared Inclement Weather as of 6:30 am Tuesday Jan. 30th. Island Taxi has been approved; please call 902 794-2224. This situation will be reassessed at 11:00 am today so please check back for updates!

We are no longer declaring "inclement weather". Thank you to all those who made it into work today!!

Today Tuesday January 16th s2g is declaring "inclement weather" which means we are approving taxis to get into work this morning. Please call 794-2224 for Island Taxi in North Sydney. Please note this is the only taxi service approved today. Please keep checking as these conditions can change.

Today Friday January 5th, 2018 "inclement weather" is NO longer in effect.

S2G has declared "inclement weather" as of 4:25 pm. Taxis have been approved: Crown Taxi in Sydney Mines- 902-736-6565 Island Taxi in North Sydney 902-794-2224 Please be advised these conditions could change and you should call the inclement weather line for updates.

Hi Folks, tomorrow be on the lookout for S2G in the parade! We will have candy!!

Dont forget the bake sale today. Still lots of goodies left.

We are currently recruiting both internally and externally for a Program Manager. Program Manager Job Description The Program Manager will provide program leadership, coaching, training, escalation resolution, quality management, and team guidance on his/her team. The manager will oversee the program lab (as applicable); update the clients knowledgebase, tools and CRM. Most crucial oversight and delivery coaching of the following: All client related KPIs such as SPH, Hand...le Time, ABA, and ASA. Internal KPIs such as attendance, productivity, quality, and any behavioral coaching as required. Hours: 40 hours per week, schedules vary depending on requirements. Previous management experience is highly desired Strong customer service focus Proven problem-solving skills Excellent written & verbal communication skills Proficient in MS Excel, Word, Outlook and PowerPoint Please apply online - https://www.s2g.net/index.php/careers/

Good Morning Everyone, Cabs are approved to and from the center today (March 31 th) you may call Island Taxi @902-794-2224 or Jardines Taxi @ 902-794-2414. We are not declaring inclement weather at this time but will evaluate the weather throughout the day and will post any updates ...... Have a great day and stay safe See more

Good Morning Everyone, Cabs are approved to and from the center today (March 30) you can call Island Taxi @902-794-2224 or Jardines Taxi @ 902-794-2414. We are not declaring inclement weather at this time but will evaluate the weather throughout the day and will post any updates... Have a great day and stay safe

Now Hiring a Technical Support and Customer Service Agents!! If you enjoy a family friendly atmosphere, opportunities to grow from within, this is the job for you! Please apply online - careers.s2g.net Technical Support Agent Previous experience in technical customer support highly desired... Proven problem-solving skills Connectivity experience with the various wired/wireless wiring components (ie. Ethernet, HDMI, WiFi, other) Home Networking Wired/Wireless/Bluetooth Connectivity network routers, hubs, internet service providers, wireless, & Bluetooth Connected Devices & Smart Device Applications experience such as: smart phones and tablets. Customer Service Agents No prior experience for the customer service agent positions, only a strong desire to assist with a smile Must have ability to multi-task using various systems, strong affinity for customer service and helping others Will be trained on multiple programs CSR & TSR Excellent written & verbal communication skills Working knowledge of Word, Outlook/email program Ability to type at 30WPM

Good Morning Everyone, Cabs are approved to and from the center today (March 23rd) you may call Island Taxi @902-794-2224 or Jardines Taxi @ 902-794-2414. We are not declaring inclement weather at this time but will evaluate the weather throughout the day and will post any updates... Have a great day and stay safe

Good Morning S2G Family, UPDATE We will NOT be declaring inclement weather at this time We will re-evaluate later this evening. Cabs will still be approved for the remainder of the evening.... We will be declaring inclement weather until 12 noon (March 20th)We will re-evaluate the weather at that time. . At the present time cabs are waiting for the main roads to be plowed before traveling but have been approved as soon as they are traveling-- you can call Island Taxi 902-794-2224 or Jardines Taxi 902-794-2414 Have a great day and stay safe,7

Cabs are only being approved until 7 pm this evening Feb 16th. After 7pm they will be charging.

Hi All, We have re-evaluated the weather and will no longer be declaring inclement weather at this time for Feb 16th Cabs will be approved for the afternoon for those who having challenges getting here today.

We will be declaring inclement weather until 12 noon (Feb 16th). We will re-evaluate the weather at that time. Cabs have been approved-- you can call Island Taxi 902-794-2224 or Jardines Taxi 902-794-2414. At the present time cabs are only travelling within the Northside until the weather improves and the highway is plowed. Have a great day and stay safe,