Velocity Networks Inc.
133 River Avenue T4C 2C2 Cochrane, AB, Canada

Velocity Networks would like to thank all the nominations this year for our Pay It Forward Campaign. We have selected not 1, but 3 families this year! The true meaning of the holiday season is to give back to those who need it.... Thank you again, it warms our heart. Happy Holidays from the Velocity Team

We are still celebrating this month October Promotion is Extended until November 30, 2020 Now, is the time to switch! 4.5 Google Rating.

Do you know a Family in Need this holiday season? Velocity Networks wants to help, with a $1000 Cheque. To nominate a family, please go to our website... https://velocitynetworks.ca/pay-it-forward/ See more

Effective immediately, the Cochrane office will be closed to the general public. Due to the enhanced Covid-19 numbers in Cochrane. Our tech support is always there for our clients 24/7 403 537 2560 if you are experiencing any issues. Thanks for your understanding, stay safe

TIP TUESDAY! Today's tip from Adam gives some valuable info on Latency....read on for all the details. Network Latency or ping refers to the time it takes for communication to happen, a high ping situation is normally referred to as LAG. High latency or LAG can be a result of many different things involving the internet, your devices and where they connect to. Velocity provides a low latency connection to the internet via a wireless point to multi point connection. Ave...rage latency within our local intranet is between 8 and 13 milliseconds. Velocity looks to have an average ping result of 50ms to google via their web address or their DNS IP of 8.8.8.8 Technical environments that a low latency is most demanded is VOIP, Live Video and Gaming. Latency and Ping times are usually measured in milliseconds, the average human will function these live services without noticing LAG up to about 300-350 milliseconds or of a second. What causes high latency? Wireless interference is a primary cause of high latency, older routers or devices broadcasting in your house may be the culprit. A direct wired connection to your router will rule out local interference. Geographical location can often be a factor, certain services are only offered from a different location of the world will result in longer communication times (higher latency). The addition of a VPN is routing your communication to another geographical location adding more latency. Having lots of devices may be causing a que for your traffic either bandwidth (speed) related or latency related. A slow device or a high usage device may be causing other information to essentially que for their turn to communicate. These days we ask a lot more from our internet connection than we used to, if you are experiencing LAG there is a reason for it, we would be more than happy to help troubleshoot any issue you may find in your home. Our 24/7 support center can be reached at 403.537.2560, if we are not able to resolve your issue over the phone we will book you an appointment for the next available time to have a technician to your location and assist.

This year has been particularly difficult for many families and Velocity Networks would like to help with our Pay it Forward. Do you know a family in need this holiday season? Please nominate them on our Pay it Forward Page. https://velocitynetworks.ca/pay-it-forward/... Pay It Forward Family will receive : Christmas Presents for the Kids $1000 CASH for the family And a Christmas Food Basket to be presented to the family. Family can remain anonymous. Nominations end Nov 30, 2020.

Tip Tuesday! What is a VPN? Read this great article by our own Adam for all the info. VPN - What is it? A virtual private network is something more and more people are using on a daily basis as we see more people working from home....Continue reading

Tip Tuesday!! Have you attempted to "power cycle" your router and or POE and you forgot what to plug in where? Here's some pictures to help! First picture is one of our POE's. These little boxes (they can also be black) bring the internet into your home. The Cable that comes in from outside needs to be plugged into the "POE" slot. The LAN cable, or ethernet cable will then plug into the "LAN" slot on your POE, and then needs to be plugged into your router to provide WiFi. If you are using one of our devices, the bottom two pictures show you how and where they should be plugged in. If not plugged in correctly, you will not have WiFi! Hope this helps! If you are one of our valued customers, and are having any issues at all, please call into our friendly tech support at 403-537-2560.