Heartland Medical Clinic Stettler
4825-50th Street T0C 2L2 Stettler, AB, Canada

Please note the following changes.

Please note clinic closures over Christmas.

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Lots of great services available.

We ask all patients to bring and wear their own masks to their scheduled appointments.

With the increase in COVID-19 cases in our community it is imperative that if you have any symptoms or recent exposures that you let our staff know right away and not come into the clinic. We need to take proper precautions to stop the spread and ensure our clinic and staff remain healthy and open. 1 exposure in the clinic can result in multiple physicians and staff off for 14 days. There is a link to screen yourself and our staff are screening patients prior to appointments but please do your part and stay home if you are unwell. Contact health link 811 to go through any testing or symptoms. Here is the link to self screen. Our physicians are offering telephone consults if you are unable to come into the clinic let our staff know. https://myhealth.alberta.ca//COVID-19/Pages/Assessment.aspx

COVID TESTING- there is a pop up testing center in Stettler Place: Stettler Community Health Centre Watch for signs on HWY 12 for access Time: 9:30 a.m. 12:00 noon and 1:00 p.m. - 3:00 p.m. Monday to Friday... Dates: July 15th to 31st, 2020 Anyone can access the testing at the site by calling: 1:Calling 811 (there may be a long wait time) 2:Completing an online self-assessment: https://myhealth.alberta.ca//Pa/COVID-Self-Assessment.aspx 3:Completing an online self-booking: https://myhealth.alberta.ca//Pa/COVID-Self-Assessment.aspx If you are not able to complete one of the above options, come to the front door of the hospital and get a referral from the screening personnel. Then proceed to the Community Health Centre to be swabbed. If you are being swabbed, do not eat or drink for 1 hour prior to your appointment. NOTE: IF YOU HAVE SYMPTOMS AND NEED IMMEDIATE MEDICAL ASSISTANCE DIAL 911 OR TO THE HOSPITAL.

Due to the risk of spread of COVID-19 and updated direction from Alberta Health, our clinic will actively screen all patients in person and by phone for symptoms and risk factors of COVID-19. Patients are asked to wear a mask, please wear your own if you have one or one will be provided. Some patients may find this inconvenient, but it is our responsibility to ensure we are doing all that we can to limit spread. If even one member of our staff become infected or exposed, we ...risk shutting down the entire clinic for a period of time. If you are having cough, fever, or shortness of breath, but are otherwise well, self-isolate and please do not attend the clinic. We ask patients to contact 811 (be persistent as they are receiving high call volume) to talk to a nurse who will arrange a time and place to swab you for COVID-19. You can now take a self-assessment online at https://www.ahs.ca which will direct you on next steps for your care. Self-isolation instructions can be found at this link: https://www.alberta.ca/. . ./health-self-isolation-information-sheet.pdf If you are having trouble breathing with the above symptoms please go to your nearest Emergency Department or call 911. Please phone the Emergency Department prior to your visit to give them advanced notice, so they can be prepared and avoid quarantining a whole crew of staff. Thank you for your understanding.

Phone hours are as follows Monday- Thursday 9:15am-11:30am and 1:15pm-3:30pm Fridays 9:15am-11:30am ( please note the Friday's we are closed below) 403-742-4011 to book an appt choose ext 1... *Please note if the physicians are done early we close early* See more

REGARDING APPOINTMENT BOOKING In order to minimize transmission of the COVID-19 virus please read the following In order to limit the number of people coming into our clinic and reduce care burdens, we ask the following of our patients:... 1. Prior to making an appointment with your physician, please ensure you have screened yourself through available criteria for COVID and avoid booking an appointment if you are positive for the screening questions. AHS is updating websites daily 2. There is a newly created online screening tool that can be used as well and it will be linked on our page. ( see the comments for the link) 3. If you test positive to the screening questions, please immediately self-isolate yourself (and any family members you have been in contact with) and call 811 (HealthLink) for further instructions. We understand that wait times are very long at this time but we do not have the capacity to respond to your questions and concerns regarding COVID at our office. 4. If you have a scheduled appointment, expect to receive a call from our clinic doing pre screening, some phone consults are available if necessary.